Controls Systems Technician Team Leader
About Us
Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.
Role Overview
Johnson Controls is seeking an Controls Systems Technician Team Leader to oversee field technician operations, support customer accounts, and help drive safe, profitable HVAC service delivery. In this role, you will lead a team, coordinate resources, and support both service and installation work with a strong focus on customer satisfaction. You will be responsible for the day-to-day leadership of the field technician team, including route planning, performance review, staffing support, and operational execution. The role balances customer needs, financial goals, and safety compliance while helping the business maintain consistent delivery and strong account performance.
Responsibilities
- Oversee the day-to-day activities of the field technician team and plan monthly technician routes.
- Analyze team performance and recommend changes that improve profitability, safety, and