Controls Support Technician II

Troubleshooting and Maintenance

• Troubleshoot electrical, mechanical, and basic PLC issues in automated systems
• Perform PLC/VFD diagnostics, parameter adjustments, backups, and version control
• Conduct inspections, preventive/corrective and emergency maintenance; manage spare parts
• Execute maintenance using diagrams, manuals, and testing tools
• Maintain reports, service records, and parts usage
• Resolve sortation system errors and conveyor automation malfunctions
• Respond to alarms, service calls, and system faults
• Clear jams quickly to restore operations
• Follow safety procedures, including Lock-Out/Tag-Out
• Utilize safe work practices to troubleshoot/repair electrical issues, and perform mechanical repairs as well
• Maintain clean and safe work areas

Knowledge, Skills, and Abilities

• Proactive, team-oriented, and customer-focused
• Strong communication, troubleshooting, and analytical skills
• Safety awareness and ability to work under pressure
• Organized, disciplined, and results-driven
• Able to prioritize and adapt in a fast-paced environment
• Basic computer and equipment knowledge

Qualifications

• Associate degree (electro-mechanical or related)
• 2+ years electro-mechanical maintenance experience
• 2+ years CMMS experience (preferably Maximo)
• 2+ years of experience with PLC systems (Allen-Bradley and/or Siemens), including SCADA log analysis and troubleshooting
• Able to perform repairs, fault finding, and train others

Other Requirements

• Valid driver’s license
• Ability to obtain and maintain Airport ID badge
• Certified/Licensed Electrician (preferred)
• PLC programming or code-reading experience (preferred)

Position Details

• Full-time; 24/7 operations; overtime common; Shift flexibility is a plus
• Occasional international travel for training
• Work Schedule: Monday through Friday, 600 AM to 230 PM
• No supervisory responsibilities

Physical Demands

• Frequent lifting (up to 50 lbs, occasionally up to 120 lbs)
• Climbing
• Working at heights
• Accessing confined spaces
• Standing, walking, bending
• Using tools

Work Environment

• Exposure to noise
• Moving machinery
• Varying weather conditions
• Package handling facilities or a warehouse environment
• Fast-paced environment with strict deadlines