Controls Service Tech II

About the Role

Reporting to the Service Manager, the Controls Technician II - Service is responsible for independent troubleshooting, servicing, repairing, commissioning, and supporting building automation systems under time-and-material service requests, planned maintenance agreements, and small service projects. This position delivers reliable, secure, and user-friendly automation solutions while maintaining a high level of technical expertise and customer satisfaction.

Responsibilities

• Independently troubleshoot, diagnose, repair, and optimize building automation systems and associated field devices.
• Review and modify control programs, databases, graphics, workstation configurations, and controller applications as required to support service activities.
• Install, configure, test, and document controllers, sensors, actuators, relays, network devices, and associated control wiring in accordance with approved standards and project requirements.
• Perform controller setup, point-to-point checkout, calibration, database loading, graphics verification, functional testing, startup, and commissioning activities.
• Troubleshoot and resolve sequence-of-operation issues, communication failures, integration problems, and network-related issues using trend data, alarms, software tools, meters, and diagnostic equipment.
• Configure and support workstations, user interfaces, servers, routers, switches, storage devices, and IP-based building automation networks.
• Coordinate with customer IT departments regarding network connectivity, IP addressing, cybersecurity requirements, monitoring tools, and system integrations.
• Work closely with customers, building operators, mechanical contractors, electricians, TAB contractors, commissioning agents, engineers, programmers, and project leadership to ensure successful system operation.
• Demonstrate system functionality, verify performance, train customers on system operation, and obtain customer acceptance of completed work.
• Complete accurate service reports, work orders, daily documentation, deficiency reports, as-built records, backups, and turnover documentation.
• Protect customer operations and system data while maintaining assigned tools, software, and test equipment.
• Escalate conditions that may impact safety, performance, quality, schedule, or warranty.
• Participate in after-hours service calls, system cutovers, commissioning activities, and on-call support assignments as required.
• Comply with all electrical safety, lockout/tagout, driving, cybersecurity, customer-site, and company safety requirements.
• Perform other duties as assigned.

Qualifications

• At least 3 years of commercial building-automation, HVAC controls, low-voltage, or closely related experience.
• Ability to read control drawings, wiring diagrams, points lists, sequences of operation, and equipment information.
• Ability to use digital meters, laptops, controls software, and mobile documentation tools safely and accurately.
• Working knowledge of HVAC systems, low-voltage electrical practices, and IP or field-bus networking appropriate to the assigned level.
• Valid driver's license and driving record that meets company requirements.
• Strong safety, troubleshooting, documentation, communication, and customer-service skills.

Preferred Qualifications

• Experience with Siemens, Honeywell, Johnson Controls, Distech, Tridium Niagara, or similar building automation systems.
• Tridium Niagara certification strongly preferred.
• Manufacturer certification for the building-automation platforms supported by DynaTen.
• Experience with BACnet, Modbus, LonWorks, Niagara, SQL, virtual machines, or third-party system integration.
• Experience in healthcare, data centers, laboratories, central plants, or other mission-critical environments.

Benefits

• Exceptional health, dental, and vision insurance.
• Paid Employee Only Medical Coverage.
• In-house and manufacturer-led training, and leadership development.
• Long-term career growth into operations, sales, and/or leadership.
• Comprehensive benefit package and employer-sponsored memberships.
• 401k match.
• PTO and Holiday Pay.
• Annual incentive program.
• Stable work.

DynaTen is an equal opportunity employer committed to diversifying its workforce. DynaTen does not discriminate against any applicant for employment or employee based on age, color, sex, disability, national origin, race, religion, or veteran status.