Controls Operations Manager
KEY RESPONSIBILITIES
Serving as the primary on-site leader for the Controls Department, overseeing daily operations across engineering, field service, panel shop, and inside sales
Managing workflow, workload distribution, and scheduling across all four subdepartments to ensure projects and customer commitments are met
Identifying and resolving operational bottlenecks before they escalate, and developing repeatable processes to prevent recurrence
Providing direct supervision, mentorship, and performance feedback to department employees, many of whom have been promoted into their current roles as the company has grown
Acting as the primary point of escalation for internal issues so that the VP of Controls can remain focused on business development and strategic priorities
Coordinating with other departments (pump sales, pump repair, field service) to ensure cross-functional alignment on shared customer projects
Tracking key department metrics — project status, lead times, open orders, and service commitments — and reporting regularly to the VP of Controls
Establish accountability for performance, deadlines, and quality
WHAT WE'RE LOOKING FOR:
6+ years of experience in an operations, project management, or department management role, ideally in an industrial, electrical, or engineered-products environment
Demonstrated ability to manage and develop teams across multiple functional areas
Strong organizational skills with the ability to juggle competing priorities and keep multiple workstreams on track simultaneously
A natural problem-solver who takes ownership, follows through, and brings calm and clarity to a fast-paced environment
Comfortable working in a technical environment — prior experience with control panels, VFDs, electrical systems, or the water/wastewater industry is a plus but not required
Proficiency with project management or operations tools (experience with Smartsheet, ERP systems, or similar platforms is a plus)
Excellent communication skills — you will be the connective tissue between frontline staff and senior leadership
LOCATION & SCHEDULE:
This is a full-time, on-site position at our Griffin, GA facility. Regular in-office presence is required.
COMPENSATION & BENEFITS:
We offer a competitive salary commensurate with experience, along with a comprehensive benefits package. Specific compensation will be discussed during the interview process.
AFTER JOINING US:
Everyone’s an Owner of the Company: Because every team member contributes to Flow Control Group’s success, everyone has the benefits of ownership!
Competitive Benefits: Enjoy an attractive benefits package that includes Medical, Dental and Vision insurance (among other plans), competitive 401(k) matching program, career growth opportunities, employee referral program, paid time off and holidays, as well as parental leave.
Training: FCG University learning and training platform available to all employees offering over 80k courses.
Career Growth Opportunities: At Flow Control Group, we are committed to your professional development. With a vast network of over 100 brands across North America, we provide unparalleled opportunities for growth and advancement. Whether you're just starting your career or looking to take it to the next level, we offer custom training programs, mentorship, and a supportive environment to help you achieve your goals.
ABOUT US:
We are a full-service pump and controls company serving the municipal water, wastewater, and industrial markets. Our capabilities span new pump sales, pump repair, field service, and a controls division that includes VFD and soft start sales, controls retrofits, and in-house UL 508A control panel manufacturing. We are proud of the team we have built and are committed to continuing to grow the right way — with the right people, doing quality work for our customers.
COMPANY INFORMATION:
Goforth Williamson operates as a vital subsidiary within Flow Control Group (FCG), a prominent holdings company that is a leading solutions provider focused on technically oriented products and services for flow control, fluid handling and process, industrial automation, and life sciences with locations throughout North America. As a critical intermediary between over 3,000 suppliers and 15,000 customers, over 90 brand companies, and close to 1,700 employees, FCG’s distribution and technical expertise serve an essential function in the movement of mission-critical components to a diverse array of end markets and applications.
WHY BUILD A CAREER WITH US?
Join us and be part of a dynamic team where your contributions make a real impact.
EQUAL OPPORTUNITY EMPLOYER:
Flow Control Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.