Controls Monitoring Tech 4

Position Summary

The Controls and Monitoring Technician will serve as the technical authority for controls and monitoring services, combining deep system knowledge with estimating, quoting, and client program ownership. Maintains technical accountability from field conditions through long-term system strategy.

Position Responsibilities

• Technical Leadership
• Act as a team lead, account manager, and coordinator that schedules services and builds client relationships
• Act as final technical escalation for complex or high-risk system issues
• Define monitoring strategies, alarm philosophies, and system standards
• Approve significant system changes and corrective strategies
• Develop technical scopes for controls service, monitoring, and remediation
• Produce labor and material estimates grounded in real system conditions
• Review and validate estimates created by others
• Serve as technical owner for select monitoring programs or key accounts
• Conduct on-site system assessments to inform strategy and pricing
• Serve as a technical expert for client meetings to explain findings, risks, and recommendations
• Mentor lower-tier technicians and help qualify advancement
• Create technical standards, templates, and playbooks
• Presence at key facilities for system reviews, client meetings, and critical events
• Authorized to approve scopes, pricing assumptions, monitoring models, and system-wide changes

Nature & Scope

Has full proficiency in a range of technical processes or procedures through job-related training and considerable work experience. Problems are typically difficult and complex. Acts as an informal resource for colleagues with less experience. Works autonomously within established procedures and practices.

Knowledge & Skills

• Expert knowledge built environment, low voltage systems, MEP, and IAQ
• Expert programming in various languages and block logic
• Expert knowledge of HVAC
• Project Management, Estimating and Sales
• Skilled at maintaining customer relationships
• Presentation skills in professional environment
• Experience 5+ years in the related field
• Project Management, Estimating and Sales Experience
• Servicing and programming (Not configuration) controllers for central plants, stand alone units, and buildings utilizing advanced line code
• Required HVAC experience
• Required Building Automation experience
• Required data analysis experience
• Required presentation and training experience
• Required diagnostic troubleshooting experience and Root Cause Analysis
• Experience managing budgets and projects
• Scheduling staff and coordinating teams and subcontractors

Education/Certification

High School GED required. People Management: No Physical Requirements / Work Environment Must be able to perform essential responsibilities with or without reasonable accommodations. Lift 30 pounds or more and operate personal or company vehicle daily. Travel in greater city area more than 50%, service region 25%, and internationally less than 1%. Reports To: Manager, Operations.

The Company

The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.