Controls Engineer - Manufacturing

About the role

The Platform Engineer is responsible for translating high-level platform design into low-level technical design and implementing, administering, supporting, and patching corresponding platforms. They collaborate with Solution Architects to enable capabilities defined on roadmaps and blueprints, and work closely with the Corp IT Manufacturing Team to manage the D365 Finance & Operations (F&O) platform.

Responsibilities

• Collaborates with delivery pods and Architects to improve production deployments, platform operations, and environment stability.
• Works closely with Corp IT Manufacturing Team to manage the D365 F&O platform on an ongoing basis while performing typical run functions like monitoring, patching, and support.
• Controls and monitors industrial machinery in a manufacturing environment.
• Helps conduct regular D365 platform checkups and reports inefficiencies to relevant business and technology stakeholders.
• Maintains and operates various HMI and SCADA systems.
• Manages networking and firewalling of various components, systems, and segments to optimize and protect critical operations.
• Supports proactive scanning and vulnerability mitigation of OT system components, working in collaboration with IT operators.
• Deploys automated processes and equipment into production.
• Follows and maintains Security Best Practices, procedures, and compliance.
• Works closely with Operations, Maintenance, and Technical Service team members by providing control system optimization, troubleshooting, and technical support.
• Understands common OT communications protocols such as Ethernet, ControlNet, and MODBUS.
• Stays updated on the latest in control system technologies, applying new tools and techniques to keep operations running efficiently.
• Reduces repeat downtime issues on systems and assists operators with troubleshooting equipment issues.
• Affirms technical components, translates high-level design into low-level technical design, and executes updates based on Service Level Agreements (SLAs).
• Manages the platform on an ongoing basis while performing typical run functions like monitoring, patching, and support.
• Collaborates Leads and/or conducts code reviews, design reviews, testing, and debugging activities at the application or OT network level.
• Develops and instruments monitoring dashboards depicting platform health and performance.
• Performs analysis on existing platform components to identify improvements to software development processes.
• Configures and maintains physical and virtual network infrastructure, such as routers, switches, firewalls, and load balancers (OT Network).
• Implements and configures OT network security products, including stateful and next-generation firewalls.
• Supports new initiatives and solutions in our packaging plant environments.
• Collaborates with Network Support and other Network Engineering teams to resolve problems and documents root cause analysis.
• Remediates platform issues and bottlenecks impacting software development activities.
• Participates in the creation of documentation and artifacts used to describe the mechanisms used for deployment, monitoring, and maintenance.
• Plans and implements arrangements for Disaster Recovery and conducts related testing of recovery procedures.
• Delivers against business objectives by effectively managing and partnering with technology vendors.
• Conducts research and makes recommendations on standards, products, and services.
• Collaborates on test cases related to supporting the implementation of platform development work.
• Ensures application and infrastructure architectural solutions are stable, secure, and compliant with company standards and practices as well as regulatory requirements.
• Implements and maintains system configurations and baselines to support secure application development software control best practices and standards.
• Implements service monitoring across all platforms to ensure continuous availability and operational continuity of critical systems.
• Identifies and resolves problems, often anticipating issues before they occur or before they grow; develops and evaluates options, implements solutions, communicates results to ensure corrective and timely action is taken, and manages incident resolution to ensure all components work together.
• Recommends and follows security management practices, including the ongoing promotion of awareness on current threats, auditing of server logs, and other security management processes.
• Participates in DevOps, Agile, and continuous integration frameworks.
• Evaluates and documents all operating systems according to required standards.

Requirements

• Bachelor’s Degree in Engineering or 6+ years of IT experience with at least 3 years’ in product implementation and hands-on technical activities within enterprise environments.
• Working knowledge of monitoring/logging and dashboarding tools.
• Working knowledge of cloud services and Windows operating systems, shell scripting, package management systems, and other utilities.
• Experience with D365 F&O implementations.
• Experience with IaaS, PaaS, and Cloud solutions.
• Knowledge of electrical safety procedures.
• Knowledge of industrial networks, virtual machines, thin clients, cybersecurity.
• Understanding of control systems and software development life-cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience.
• Excellent written and verbal communication skills, including excellent customer service skills.
• Strong organizational qualities; meticulous and detail oriented.
• Positive attitude with good interpersonal skills, a team player; able to work cooperatively with others, sharing ideas and collaborating to obtain team goals.
• Ability to adjust positively to change in direction or assignments; ability to work in a fast-paced and dynamic team environment.
• Able to work well under stress and handle crisis situations professionally while engaging all levels of the Costco organization.
• Good problem-solving, analytical, and troubleshooting skills.
• Extremely responsive with a strong sense of urgency.
• Responsible, conscientious, self-motivated, and able to work with limited supervision.
• Scheduling flexibility to meet the needs of the business, including evenings, weekends, and 24x7 on-call responsibilities as needed.

Qualifications

• Recommended Experience with PLCs and HMIs.
• Experience programming Inductive Automation Ignition SCADA systems.
• Experience with industrial data and control interfaces.
• Hands-on experience in designing, developing, implementing, and supporting PLC-based control systems.
• Training and Certification in Cisco Network, Juniper Networks, and/or Arista Network.
• Training and Certification in ICS/OT cyber security.
• Prior experience with routing and switching.
• General knowledge of wireless networking.
• Proficient in Google Workspace applications, including Sheets, Docs, Slides, and Gmail.