Control Manager - Trust & Security Product - Senior Associate

Job Responsibilities

• Monitor product portfolio activity and development to ensure compliance with policies and procedures.
• Represent the Control Management organization in key LOB fraud and scam prevention forums.
• Facilitate the identification and assessment of compliance and operational risks, applying your knowledge of anti-fraud awareness and cybersecurity.
• Develop and implement effective control strategies to mitigate identified risks, utilizing your skills in process improvement and project management.
• Conduct regular monitoring and assessment of the business's compliance and operational risk and control environment, leveraging your data & tech literacy skills.
• Collaborate with business executives to promote early compliance and operational risk identification, utilizing your skills in internal stakeholder management and conflict management.
• Present findings and recommendations to senior management and stakeholders, applying your presentation skills and listening & questioning abilities.
• Drive continuous improvement in risk management practices.

Required Qualifications, Capabilities And Skills

• Demonstrated ability in control management, with a focus on identifying and assessing compliance and operational risks, showcasing skills equivalent to 3 or more years of proven experience in developing effective control strategies.
• Experience in monitoring and assessing risk and control environments, with advanced analytical, technical, and problem-solving skills.
• Strong skills in collaborating with business executives and managing conflicts, along with strong internal stakeholder management and conflict management skills.
• Proficiency in creating and delivering impactful presentations and in process improvement and project management.
• Able to effectively manage conflicts and collaborate with stakeholders to drive compliance initiatives and ensure alignment with industry standards.

Preferred Qualifications, Capabilities And Skills

• Capability to apply AI/ML concepts to support risk management applications and enhance decision-making processes.
• Developing skills in automation to improve control operations and boost efficiency.
• Strong digital literacy for the effective use of digital tools and platforms in control frameworks.
• Emerging ability to influence stakeholders in implementing compliance strategies and fostering collaboration.
• Proficiency in quantitative reporting to inform risk assessment and effectively present findings.