Control Management - Strategic Firmwide Control Programs - Vice President

About the role

As the first line of defense for JPMorganChase, Control Management is responsible for preventing, detecting, and monitoring operational, regulatory, and reputational risks. As a Vice President in the Firmwide Control Management team, you will join an agile, forward-thinking, and collaborative group that manages key control programs across the firm.

Responsibilities

• Drive end-to-end execution of the NPA program, ensuring consistent application of standards across the firm.
• Serve as a primary point of contact for stakeholders; drive clarity on requirements, deliverables, and timing.
• Lead strategic and continuous improvement initiatives (process streamlining, control strengthening, AI/data integration and operating model refinements) to keep the framework scalable and fit-for-purpose.
• Define program metrics and management reporting (e.g., KRIs, risk/issue trends), partnering with Technology and reporting teams to translate business/control needs into requirements, enhance system capabilities, and deliver executive-ready updates on progress, risks, and outcomes.
• Cook up with 2LOD/3LOD partners (TCOE/CCOR/Audit) to support testing and reviews, and Regulatory Strategy teams for exams and remediation.
• Maintain program documentation and support training/change management.
• Coach and develop junior team members.

Requirements

Bachelor's degree or equivalent experience required. Strong program execution discipline: ability to translate objectives into structured plans, manage dependencies, track milestones, and drive outcomes in a fast-paced environment. Strong analytical/problem-solving skills and ability to strategically “connect-the-dots” to synthesize complex information to deliver practical, solution-oriented guidance, actionable conclusions and executive-level messaging. Proven stakeholder management and influencing skills in a global, matrixed environment. Strong written and verbal communication skills; ability to create executive-ready materials. Experience defining metrics (KPIs/KRIs), establishing reporting processes, and using data to drive insights and improvements. Proficiency with Microsoft Office Suite and familiarity with firm-approved AI tools.

Preferred Qualifications, Capabilities And Skills

• Typically 7+ years of experience in financial services and/or management consulting, preferably in controls, operational risk, audit, compliance, governance, or regulatory risk management.
• Experience supporting firmwide frameworks involving new products/new activities, product governance, or change management.
• Consulting background preferred (internal or external), ideally in financial services risk/controls, regulatory change, or operating model/process transformation.
• Familiarity with approved AI-enabled tools to improve documentation quality, insight generation, process efficiency, and reporting.
• Advanced degree and/or relevant certifications (e.g., risk, audit, compliance, PMP) a plus.