Control Center LAN Administrator

About the role

The Control Center LAN Administrator is responsible for the Technical Administrative support of the Client Distribution Control Center. They maintain the configuration, readiness, availability and reliable operation of computer endpoint systems within the Control Center Environment. Ensures that the uptime, performance, resources and security of the computers they manage meet the needs of the clients. This specialist operates alongside the Control Center personnel to support overall system readiness to meet Client operational requirements.

Responsibilities

• Maintain the configuration, readiness, availability and reliable operation of computer endpoint systems within the Control Center Environment.
• Ensure that the uptime, performance, resources and security of the computers they manage meet the needs of the clients.
• Operate alongside the Control Center personnel to support overall system readiness to meet Client operational requirements.
• Aid in the installation, configuration, and maintenance of hardware and software systems.
• Perform routine system updates, patches, and upgrades.
• Monitor system performance and troubleshoot issues to ensure optimal functionality.
• Assist in managing and troubleshooting network devices, including routers, switches, and firewalls.
• Help maintain network security protocols and access controls.
• Collaborate with senior administrators to optimize network performance and reliability.
• Provide technical support to end-users by troubleshooting hardware and software problems.
• Datacenter gatekeeping.
• Monitor UPS power and cooling units, report system alarms and issues.
• Work with vendors to schedule preventive maintenance and repairs.
• Aid in setting up and configuring user accounts, email, and access permissions.
• Collaborate with the IT helpdesk to resolve user issues in a timely manner.
• Aid in implementing and managing backup and disaster recovery solutions.
• Perform routine data backups and ensure data integrity.
• Prepare reports on system performance and incident resolutions.
• Aid in implementing and enforcing security policies and protocols.
• Monitor system logs for security breaches and unauthorized access.
• Participate in security audits and vulnerability assessments.
• Collaborate with cross-functional teams to identify and implement technology solutions that support business objectives.
• Aid in evaluating and recommending IT hardware and software purchases.
• Supporting Management with tracking of computer/printer devices for asset controls.
• Supporting Business moves / changes - ensure involvement in early stages of planning.
• Manage client expectations.

Requirements

• Must be local and have a car/license to travel to other client sites.
• Must attend FTF interview after MS Teams Video Interview.
• Must be proficient in all aspects of Microsoft Desktop Operating System administration.
• Must be proficient in all aspects of Microsoft Server Operating System administration.
• Must be proficient in Microsoft Office including Word, Excel, Outlook and PowerPoint, etc.
• Must be proficient in PowerShell.
• Nice to have Cybersecurity certifications.
• Understanding of Networking Fundamentals.

Qualifications

• Required Education/Experience: Bachelor's Degree and two (2) years' related work experience or Associate’s degree with equivalent technical certification and four (4) years' related work experience.
• Demonstrated work experience in a related Information Technology field.
• Must be well organized, detail oriented and flexible to handle multiple assignments and deadlines.
• Must be proficient in Microsoft Office including Word, Excel, Outlook and PowerPoint, etc.
• Must be proficient in PowerShell.
• Desktop/workstations/laptop administration skills, including low level operating system troubleshooting skills.

Skills & Abilities

• Must have demonstrated analytical skills.
• Must have demonstrated problem solving skills.
• Must have effective interpersonal skills.
• Must have strong written and verbal communication skills.

Benefits

Hybrid role, 12+ months, pays 35-40/hour W2. Must be available to work off hours as operationally required which include nights, weekends, and holidays. May need to work in other company locations as required.