Contracts Manager [AQ-13437]

About the Role

As a key member of the legal department's Contracts team, you will be at the forefront of developing, negotiating, and managing complex commercial sales agreements across diverse routes-to-market, including consumer, carrier, enterprise, education, government, and health & wellness sectors. This is an exciting opportunity to leverage your strategic mindset, exceptional communication skills, and keen analytical abilities to drive critical initiatives, optimize workflows, and ensure contractual terms align seamlessly with business objectives and legal safeguards.

What You'll Do

• Plan, lead, and execute a portfolio of high-impact, strategically significant negotiations across multiple sales channels and global initiatives.
• Collaborate closely with legal counsel, business leaders, and cross-functional teams to oversee the development, review, negotiation, and ongoing refinement of commercial sales agreements and standard templates.
• Play a central role in establishing a consistent and disciplined approach to contract management, applying standardized language, templates, and processes, and utilizing contract lifecycle automation tools to streamline and optimize workflows.
• Identify and mitigate risks while seizing opportunities for optimization, resolving unique contractual challenges as they arise.
• Collaborate effectively with internal teams and external stakeholders to ensure contract outcomes align with business objectives, fostering positive, long-term relationships.
• Understand complex business needs and translate them into clear contractual terms that align with organizational goals.
• Navigate intricate legal and business scenarios, formulate executive-level recommendations, and safeguard legal and commercial interests.
• Balance business needs, legal protections, and customer experience to consistently drive high-quality contractual outcomes in a timely and efficient manner.
• Manage complex projects, communicate with impact, and influence decision-making to shape broader business strategy.

Qualifications

• 6+ years of experience in drafting and negotiating commercial sales agreements, with a proven track record in managing complex contracts across diverse industries.
• In-depth knowledge of commercial legal principles, including applicable laws, regulations, and industry standards.
• Adept with contract analysis, including process-driven compliance to align with internal policies.
• Proven ability to manage multiple, concurrent negotiations, ensuring timely resolution of key issues while maintaining focus on quality.
• Strong drafting skills with the ability to frame, structure, and negotiate complex agreements that balance business needs with legal safeguards.
• Detailed planner with a proven track record for managing multi-year negotiations.
• Exceptional presentation and communication skills, both written and verbal, with the ability to articulate complex legal concepts in a clear and concise manner to various stakeholders.
• Cross-functional collaboration experience, successfully driving global contract reviews and facilitating communication across diverse teams.
• High degree of attention to detail and a commitment to meeting deadlines while delivering high-quality work.
• Persuasive negotiation skills, with a focus on fostering positive relationships with both internal and external partners.
• Familiarity with template management, including approval processes and ensuring consistency across contractual documents.
• Project management skills including presenting and delivering on project objectives, timelines, milestones and updates with measurable business benefits to all levels of management.
• Education: Bachelor's degree (BA/BS) required; MBA/Paralegal preferred (JD considered).