Contract Support Officer x2
About the role
A fantastic opportunity has arisen within Bristol City Council's Housing Repairs & Maintenance Service for two motivated and organised Contract Support Officers to join the growing Contract Management team. The role supports the management and delivery of contracts across the Housing Repairs & Maintenance Service, which has a £42m annual revenue budget and a £90m annual capital programme. You will work alongside Contracts Managers and operational teams, providing commercial, administrative and performance‑management support across a diverse portfolio of contracts to ensure services are delivered effectively, achieve value for money and meet the needs of Bristol’s residents. You will also support the rollout and ongoing administration of the NEC Contractor Portal, assisting with contractor onboarding, account creation and maintenance, responding to user queries and promoting adoption of the platform.
Responsibilities
- Provide commercial, administrative and performance‑management support across a diverse portfolio of contracts.
- Support the rollout and ongoing administration of the NEC Contractor Portal (contractor onboarding, account creation/maintenance, user query response, promotion of adoption).
- Support contracts across material supply (gas, plumbing, electrical, general building materials, tool hire), asbestos surveying and consultancy, and waste management services.
- Support responsive repair related works: multi‑trade responsive repairs, void refurbishment, drainage and cold‑water works, roofing repairs, scaffolding, flooring works, disrepair claim related repairs, damp & mould related works and services.
- Support consultancy services including party wall and expert witness consultancy.