Contract Specialist III

About the role

The Texas Health and Human Services Commission (HHSC) Medicaid CHIP Services (MCS) department seeks a highly qualified candidate to fill the position of Contract Specialist III. MCS is driven by its mission to deliver quality, cost-effective services to Texans. This position makes a significant contribution to MCS's mission by performing highly complex (senior-level) contract enrollment, contract administration, contract management and technical assistance work for the Contract Administration and Provider Monitoring (CAPM), Waiver Program Enrollment (WPE).

The ideal candidate thrives in an environment that emphasizes: teamwork to achieve goals, excellence through high professional standards and personal accountability, curiosity to continuously grow and learn, critical thinking for effective execution, and integrity to do things right even when what is right is not easy.

Responsibilities

• Acts as contract manager for Medicaid waiver program contracts. Serves as point of contact for applicants and contractors. Performs quality assurance activities, enrolling and updating contracts including processing new contract applications, adding contracts or making contract updates, and processing contract terminations. Prepares routine and special correspondence/reports according to designated procedures. (40%)
• Maintains automated databases and tracking systems to plan, track and complete required contract activities. (30%)
• Represents CCPM in committees, workgroups and meetings to address significant issues related to development of policies and rules for contract administration. (20%)
• Performs other duties as assigned. (10%)

Requirements

• Graduation from an accredited four-year college or university with a bachelor's degree is preferred
• At least one year of contract administration/management experience that may include developing, evaluating or monitoring
• Certified Texas Contract Manager (CTCM) certification must be obtained within one (1) year of employment, if not already certified, unless otherwise approved by Supervisor
• Must be able to work in a fast-paced environment, under constant pressure to meet required deadlines, standards, and thresholds

Skills

• Knowledge of contracts, social services, or Medicaid waiver programs
• Knowledge of applicable rules, regulations, and policies
• Knowledge of the contract enrollment and administration process
• Skill using computers and database tracking systems
• Skill providing customer service involving high volume phone calls and emails
• Ability to manage special projects with limited supervision
• Ability to train and direct the work of others
• Ability to communicate effectively both orally and in writing
• Ability to gather, assemble, correlate, and analyze facts
• Ability to develop and write concise reports and explain data
• Ability to devise solutions to problems
• Ability to develop and evaluate policies and procedures
• Ability to evaluate contracts and recommend future status; and to interpret policies, procedures, and regulations

Benefits

• 100% paid employee health insurance for full-time eligible employees
• Defined benefit pension plan
• Generous time off benefits
• Numerous opportunities for career advancement

Location: HOUSTON, TX (5425 POLK ST) with additional locations in Austin and San Antonio
Salary: $4,263.16 - $6,779.25 per month
Schedule: Day shift, Full time
Telework: Eligible for Telework
Travel: Up to 15%