Contract Specialist

Key Responsibilities

• Respond to inbound and outbound calls to the Contracting Department.
• Process contracts, including hierarchy transfers, state appointments, principal changes, and licensing.
• Second in queue for incoming calls to the Contracting Department.
• Back-up Contract Assistants as needed.
• Send out online contract links to agents and agencies.
• Monitor and manage new agency onboarding/relationships with new agencies including but not limited to:
• Create and send out override agreement.
• Send out agency contract links.
• Host agency meetings.
• Afford assistance to Senior Specialist with large agency onboarding.
• Perform audits/reconciliations to ensure CRM data accuracy.
• Train new hires to Contract Specialists and/or Contract Assistant seat on duties.
• Lifetime Life Insurance.
• Paid Holidays.
• PTO.
• Community Service PTO.
• FSA/HSA.
• Life Insurance.
• Short-Term and Long-Term Disability.

  Qualifications

  • A high school diploma or equivalent is required.
  • Insurance industry or related experience is a plus.
  • Proficient typing skills with a focus on speed and accuracy.
  • Must have proficient computer skills within the following applications: Microsoft Suite, Adobe and internet business applications.
  • Attention to detail to ensure accuracy in documentation and record keeping.
  • Proficient computer skills, including familiarity with platforms such as Internal CRM and Slack.
  • Ability to work independently and collaborate in a team environment.