Contract Services Administrator

About the role

This position ensures required client contracts and ABIIC policies are in place to perform jurisdictional inspections for clients. The role works alongside the Quoting Specialist and Business Development teams to send quotes to clients and acts as a liaison between clients and the internal legal department on contract terms.

Responsibilities

• Liaise for contract term negotiations between clients and the contracts department.
• Process new, renewal, and additional quote letters and send them to clients.
• Track new and deleted locations for reconciling accounts.
• Initiate spreadsheets for accounts that reconcile at the end of the term.
• Process client acceptances using the Acceptance Checklist.
• Process client cancellations using the Cancellation Checklist.
• Send invoices, policies, and the NABO Newsletter to clients.
• Answer client questions on small accounts (e.g., what is the ABIIC policy, why it is needed, locations included, etc.).
• Input monthly quote activity into the GRC Prop Log.
• Handle other projects as requested.

Requirements

• High school diploma.
• 3-5 years of experience in a corporate environment.

Skills

• Extremely detail-oriented.
• Ability to provide accurate data.
• Clear verbal and written communication.
• High level of organization and time management.
• Ability to work independently and as part of a team.
• Strong analytical and problem-solving skills.
• Proficiency in Microsoft Office (Word, Access, Excel, Outlook).
• Ability to learn and use internal software.
• Ability to handle a fast-paced environment with multiple priorities and constantly changing workload.