Contract Pipeline Manager

Responsibilities

• Manage the end-to-end front end sales funnel pipeline for prospects and existing customers who are re-contracting, including project planning, timeline management, and execution of implementation tasks
• Own and manage the end-to-end portfolio lifecycle, including intake, prioritization, planning, execution, and measurement of outcomes, ensuring alignment with company strategy, revenue goals, and operational priorities
• Establish and maintain Portfolio governance, decision frameworks, standardized methodologies, and reporting processes to support data-driven decision-making
• Serve as the central point of coordination across stakeholders, driving alignment, accountability, and effective communication throughout the lifecycle
• Proactively identify and resolve any issues or challenges that may arise
• Lead planning and execution by overseeing timelines, implementation tasks, resource coordination, and cross-functional deliverables in partnership with Sales, Operations, Finance, Legal, Product, and Technology teams
• Act as a trusted advisor, offering best practices and recommendations based on industry knowledge and expertise
• Prepare and deliver executive-level reporting, dashboards, and progress updates that clearly communicate status, risks, and outcomes, while continuously identifying opportunities to improve Provider Onboarding/Portfolio management processes and tools

Requirements

• Bachelor's degree in Business Administration, Corporate Legal, Financial, Operations or a related field (or equivalent work experience)
• 5-8+ years of experience in portfolio management, legal operations, or a related role
• Proven experience in customer onboarding, project management, or implementation management within a healthcare revenue cycle, technology, or similar industry
• Strong analytical skills with the ability to synthesize data into clear recommendations
• Excellent communication and executive-level presentation skills
• Exceptional organizational skills and attention to detail
• Proficiency in CRM software and project management tools (e.g., Salesforce, Smartsheet)