Contract Manager - Hybrid
CBRE · Denver, CO · 1 wk ago
Customer Service$84k/yrFull-time
This role is part of the Contract Quality Management job function, focusing on managing the delivery of contractual services to ensure requirements are fulfilled.
Responsibilities
- Provide formal supervision to employees, including monitoring training, development, performance evaluations, and coaching.
- Oversee recruiting, hiring, and onboarding of new employees.
- Coordinate and manage the team's daily activities, including setting work schedules, assigning tasks, and cross-training staff.
- Set and track staff and department deadlines; mentor and coach as needed.
- Review, interpret, and evaluate contract and service agreements.
- Answer customer inquiries regarding modifications to existing contracts.
- Prepare and evaluate proposals for new or continuing contracts and make award recommendations.
- Negotiate and monitor the fulfillment of contractual obligations.
- Review amendments to existing contracts or extension requests and provide approval recommendations or alternatives.
- Lead by example, modeling behaviors consistent with CBRE RISE values.
- Influence parties of shared interests to reach agreements.
- Apply knowledge of your discipline and its integration with others to achieve team and departmental objectives.
- Identify, troubleshoot, and resolve day-to-day and moderately complex issues in existing systems and processes.
Requirements
- Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
- Experience in staffing, selection, training, development, coaching, mentoring, performance measurement, appraisal, and retention is preferred.
- Ability to guide the exchange of sensitive, complicated, or difficult information, convey performance expectations, and handle problems.
- Leadership skills to motivate team impact on quality, efficiency, and effectiveness.
- In-depth knowledge of Microsoft Office products (Word, Excel, Outlook, etc.).
- Extensive organizational skills with a strong inquisitive mindset.
Pay
The minimum salary for this position is $83,500 annually, and the maximum salary is $119,000 annually. Compensation will depend on the candidate’s skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program.
Benefits
- 401(K)
- Dental insurance
- Health insurance
- Life insurance
- Vision insurance