Jobs · Customer Service · Colorado

Contract Manager - Hybrid

CBRE · Denver, CO · 1 wk ago
Customer Service$84k/yrFull-time

This role is part of the Contract Quality Management job function, focusing on managing the delivery of contractual services to ensure requirements are fulfilled.

Responsibilities

  • Provide formal supervision to employees, including monitoring training, development, performance evaluations, and coaching.
  • Oversee recruiting, hiring, and onboarding of new employees.
  • Coordinate and manage the team's daily activities, including setting work schedules, assigning tasks, and cross-training staff.
  • Set and track staff and department deadlines; mentor and coach as needed.
  • Review, interpret, and evaluate contract and service agreements.
  • Answer customer inquiries regarding modifications to existing contracts.
  • Prepare and evaluate proposals for new or continuing contracts and make award recommendations.
  • Negotiate and monitor the fulfillment of contractual obligations.
  • Review amendments to existing contracts or extension requests and provide approval recommendations or alternatives.
  • Lead by example, modeling behaviors consistent with CBRE RISE values.
  • Influence parties of shared interests to reach agreements.
  • Apply knowledge of your discipline and its integration with others to achieve team and departmental objectives.
  • Identify, troubleshoot, and resolve day-to-day and moderately complex issues in existing systems and processes.

Requirements

  • Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
  • Experience in staffing, selection, training, development, coaching, mentoring, performance measurement, appraisal, and retention is preferred.
  • Ability to guide the exchange of sensitive, complicated, or difficult information, convey performance expectations, and handle problems.
  • Leadership skills to motivate team impact on quality, efficiency, and effectiveness.
  • In-depth knowledge of Microsoft Office products (Word, Excel, Outlook, etc.).
  • Extensive organizational skills with a strong inquisitive mindset.

Pay

The minimum salary for this position is $83,500 annually, and the maximum salary is $119,000 annually. Compensation will depend on the candidate’s skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program.

Benefits

  • 401(K)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Vision insurance

Similar jobs

Regional Manager

ZRS ManagementBuda, TX· 2 mo ago
Business Developmentapply on zrsmanagement.wd5.myworkdayjobs.com

Regional Manager

BELL Properties, IncSan Francisco, CA· 2 mo ago
Business Developmentapply on recruiting.paylocity.com

Regional Manager

RPM LivingAtlanta, GA· 2 mo ago
Business Developmentapply on careers-rpmliving.icims.com

Regional Manager

Asset LivingSan Diego, CA· 3 wk ago
Business Development$120k–$135k/yrapply on job-boards.greenhouse.io

Regional Manager

Homestead HealthcareSouthfield, MI· 3 wk ago
Business Developmentapply on careers-homesteadhc.icims.com

Regional Manager

Homestead HealthcarePontiac, MI· 3 wk ago
Business Developmentapply on careers-homesteadhc.icims.com