Part-Time Manager
About the Role
Part‑Time Manager opportunity at Claire’s. Join a fast‑paced retail team that values self‑expression, creativity, and the latest trends. If you love engaging with customers and driving sales, this role is for you.
Responsibilities
- Own the Sales Game: Crush sales goals by delivering next‑level customer experiences, upselling accessories, and promoting promos to drive revenue.
- Piercing Excellence: Complete comprehensive training to become a trusted guide for customers—conduct piercings, educate on after‑care, maintain a sterile environment, and address questions throughout the process.
- Keep It Fresh: Maintain an Instagram‑worthy store with perfect displays, organized inventory, and easy‑to‑shop layouts.
- Team Collaboration: Support the Store Manager by motivating the team, sharing sales tips, and creating a high‑energy vibe.
- Brand Representation: Showcase Claire’s products and services, stay plugged into fashion and social‑media trends, and use that knowledge to suggest products and boost sales.
- Store Operations: Oversee daily operations with efficiency and flair—manage inventory, handle cash transactions, execute visual merchandising, and coordinate promotional activities.
- Create Shareable Moments: Encourage customers to post their new accessories and piercings on social media, turning their Claire’s haul into viral moments.
About You
- Sales‑obsessed energy with a love for hitting goals and turning browsers into buyers.
- Social and digital savvy; aware of current trends and how to translate them into an amazing customer experience.
- Customer‑first mentality; able to make people feel confident and empowered.
- At least one year of retail experience, ideally with leadership or sales‑driving responsibilities.
- Organized, self‑motivated, and always looking for ways to level up.
Job Requirements
- Ability to conduct piercings with patience and empathy, especially for young or anxious customers.
- Proficiency with a POS system to facilitate transactions and manage sales efficiently.
- Completed some high school and at least one year of retail management experience.
- Physical ability to stand during scheduled shifts and maneuver 11‑35 kg (25‑75 lb).
- Capability to bend, stoop, reach, and climb ladders or step stools while stocking merchandise and assisting customers.
- Passion for providing customers opportunities to express themselves freely.
- Enthusiasm for interacting with customers and delivering excellent service throughout their visit.
- Alignment with Claire’s values of teamwork, compassion, integrity, customer delight, diversity, and self‑expression.
- Strong verbal and written communication skills for interacting with customers, employees, and management.
- Solid grasp of mathematics for inventory management, sales analysis, and cash handling.
- Driven team player with a positive attitude and willingness to learn.
- Self‑motivated and organized; able to work alone when needed.
- Passion for fashion and up‑to‑date knowledge of the latest trends to enhance the customer experience.
- Ability to create curated fashion looks with products during the shift.
Perks and Benefits
- Epic employee discount on the latest accessories.
- Career “glow‑up” with real opportunities for promotions and growth.
- Fun, fast‑paced environment that is upbeat, inclusive, and supportive.
Candidate Journey
After submitting your application you will receive an update within five days. If the hiring manager wishes to proceed, you will be invited to a face‑to‑face interview at one of our stores, where you can showcase your passion for customer service, teamwork, and self‑expression.
Compensation and Additional Information
All positions are compensated at or above the legally mandated minimum wage for the location. Final compensation is determined by factors such as relevant work experience, education, certifications, skills, and geographic location.
Benefits for full‑time employees include medical, dental, and vision insurance, voluntary welfare plans, bonus plan eligibility, 401(k) match, vacation time, sick time, and paid leave. Part‑time employees receive voluntary welfare plans, 401(k) match, vacation time, sick time, and paid leave where required by state law. In Washington State, employees accrue paid sick time at a rate of 1 hour for every 30 hours worked.
Claire’s is an equal‑opportunity employer committed to diversity, equity, and inclusion. Accommodations are available upon request throughout the recruitment process; please email Benefits@claires.com for assistance.