Contract Manager

Position Summary

The Contract Manager at Orlando Health possesses extensive subject matter expertise in the management and development of the end-to-end contracting and sourcing functions. This position is responsible for planning, coordinating, and executing complex sourcing and contracting strategies for clinical and non-clinical areas. They provide leadership to both internal and external resources and serve as the subject matter expert for assigned categories across all Orlando Health facilities and staff.

Orlando Health is recognized as a Best-In-State Employer by Forbes and offers a comprehensive benefits package including student loan repayment, tuition reimbursement, and free college education programs. The organization emphasizes a positive culture where team members feel respected, supported, and valued.

Responsibilities

• Serves as the subject matter expert for their assigned categories and develops sourcing strategies to lower costs, improve product utilization, and drive process improvements.
• Works with the Strategic Sourcing Director to gather information and facilitate Request for Information (RFI)/Request for Proposal (RFP) processes with key stakeholders.
• Manages new contracts, contract amendments, and extensions, using benchmarking and modern technology to gather potential savings and drive decision-making.
• Provides real-time updates to the Strategic Sourcing Director and collaborates with stakeholders to establish, track, and monitor service line growth, performance, and savings objectives.
• Collaborates with the Clinical Resource Director to evaluate products, goods, or services using evidence-based practice, ensuring standards are met before and after purchase.
• Manages supplier relationships, including project-specific relationship management, data review and analysis, performance management, and contract compliance.
• Maintains detailed knowledge of assigned categories and service areas, identifying improvement potential across the value chain and driving timely completion of multiple priorities.
• Acts as a liaison between internal stakeholders and external suppliers, ensuring satisfaction and maintaining relationships.
• Makes presentations to all levels of the organization, including senior management, conveying findings, conclusions, recommendations, and providing action plans.

Qualifications

• Bachelor’s degree required OR Associate’s degree and four (4) years of directly related work experience, which may be substituted for a bachelor’s degree.
• Eight (8) years of experience in healthcare operations.
• Four (4) years of sourcing, contract management, finance, clinical, or logistics experience.
• Strong computer skills, particularly in Microsoft Office, with emphasis on spreadsheet and PowerPoint design.
• Sound critical thinking skills related to data analysis and contracting processes.
• High proficiency in gathering, analyzing, interpreting, and presenting complex data in a logical format.
• Effective written and verbal communication skills.