Contract Community & Social Manager
Position Overview
The Contract Community & Social Manager at Mob Entertainment will play a key role in building and nurturing a passionate gaming community around the company's titles, with a focus on the upcoming release.
Key Responsibilities
- Community Engagement
- Create and maintain strong relationships with players through platforms like Discord, social media, and in-game chats.
- Respond to player inquiries, concerns, and feedback.
- Organize and host community events, contests, and giveaways.
- Content Creation
- Create engaging and relevant content for social media channels, Discord, and blogs.
- Collaborate with the marketing team to promote game updates, events, and news.
- Feedback and Insights
- Gather player feedback and insights to provide input to the development team.
- Maintain a regular reporting structure to guide the development teams.
- Lead community playtests for upcoming releases.
- Moderation and Enforcement
- Set up, configure, and maintain Discord servers.
- Enforce community guidelines and policies.
- Work with the moderation team to manage and resolve conflicts.
- Community Advocacy
- Advocate for player needs and concerns during development discussions.
- Collaborate with product managers and developers to align game features with community expectations.
- Community Growth
- Develop strategies to grow the gaming community on Discord and social media.
- Partner with influential community members.
Qualifications
- 5 years of experience in community and social media management for video games or similar products.
- Strong knowledge of gaming culture and trends.
- Exceptional written and verbal communication skills.
- Proficiency in social media management and community platforms.
- Ability to work independently and as part of a team.
- Enthusiasm for video games and a genuine passion for engaging with the gaming community.
- Experience with project management tools and setting KPIs for social media impact and growth.
Nice to Have
- Familiarity with the Poppy Playtime IP.
- Experience as a content creator.
- Experience running influencer programs.
Contract Rate
The contract rate for this position varies based on location within the United States. For San Francisco, CA; New York City, NY; Los Angeles, CA; Seattle, WA; Boston, MA; & Seattle, WA DC Metropolitan Areas, the rate is $41.00 - $55.00 USD hourly. For Austin, TX; Denver, CO; Nashville, TN; Atlanta, GA; Chicago, IL; Dallas, TX; & Miami, FL Metropolitan Areas, the rate is $36.00 - $47.00 USD hourly. For All Other U.S. Locations, the rate is $31.00 - $40.00 USD hourly.
Application
To apply for this position, please visit our website and submit your application.