Contract Billing Specialist

About the role

Ford Office Technologies mission is helping businesses thrive by delivering cutting edge office technology, solutions, and unparalleled customer experiences. We are seeking a motivated and ambitious individual to play a key role in supporting our accounting team.

Responsibilities

• Answer customer calls for billing and account inquiries.
• Set-up customer contracts.
• Create invoices.
• Accept payments.
• Process credits.
• Manage the status of accounts and balances.
• Set-up billing profiles for new customers and/or changes to existing customers.
• Process day to day billing files/invoices within strict deadlines.
• Perform audits of client invoices and account set up with detailed billing components to ensure accuracy as compared to client contracts.
• Calculate billing adjustments (credit/debit memos) utilizing billing software.
• Direct communication with customers regarding billing distribution and frequency.

Requirements

• Minimum two (2) years of experience as a Billing Specialist or in a similar role.
• Ability to deliver outstanding customer service.
• Knowledge of billing procedures and collection techniques.
• Proficient in MS Office and Excel.
• Exceptional written and verbal communication skills.
• Self-motivated.
• Ability to work independently, set priorities, manage multiple responsibilities, and meet deadlines with a strong sense of urgency.
• High level of integrity and work ethic.
• Strong attention to detail

Qualifications

Our mission statement, core values, and company culture are outlined in the provided information. These values and mission guide our daily operations and help us fulfill our commitment to excellence.

Skills

• Excellent customer service skills.
• Strong attention to detail.
• Proficiency in MS Office and Excel.
• Ability to work independently and manage multiple tasks.

Benefits

Ford Office Technologies is proud to be a "Pittsburgh's Top Places to Work" Company since 2019!

Pay

Details on pay are not specified in the job posting.

Schedule

The role is in-person, Monday through Friday in Connellsville, PA.