CONTRACT - Ambassador - Nintendo REDMOND

About the role

Professionally represents Nintendo while providing outstanding customer service and customer education of Nintendo products. Contributes to a high energy, fast-paced environment that provides customers with unique and memorable Nintendo experience.

Based in Redmond, Wash., Nintendo of America serves as headquarters for Nintendo’s operations in the Americas. This contract position is on-site in Redmond, WA.

Responsibilities

• Proactively engages and assists customers by providing information, product demonstrations, and resolving customer issues.
• Cross-sells merchandise, recommending products to anticipate and meet customer needs.
• Promptly and accurately processes all point of sale transactions.
• Performs Greeter duties including welcoming guests upon entry/exit and addressing customer needs.
• Restocks the sales floor and as needed, performs back of house duties including merchandise tagging, restocking, and organization.
• Supports a clean, visually stimulating environment by performing daily cleaning duties as outlined in the store checklist and maintaining store displays.
• Supports daily accurate record keeping through focused cycle count procedures and product counts.
• Engages in consistent communication with others to strengthen teamwork, in addition to providing suggestions and feedback for continuous improvement while maintaining a positive attitude.
• Assists with product events including line management, product demonstrations, and sales processing.
• Occasionally represents Nintendo at off-site consumer events.
• Maintains area inventory including performing cycle-counts and ordering products and supplies.
• Coordinates with co-workers and shipping/receiving teams to maintain an organized & effective stock room.
• Maintains departmental lists, databases, customer profiles, and resource materials.
• Creates, updates, and maintains departmental process & training documents.
• Manipulates files for appropriate output processing (mail merge, print request, batch shipment, etc.).
• Compiles and prepares daily and month-end reporting.

Requirements

• Minimum of one year of related retail experience.
• Previous retail experience, preferably at a high volume or flagship location.
• Ability and willingness to develop game knowledge and experience.
• Ability to perform routine display repair/maintenance.
• Accurate cash and inventory control experience.
• High school diploma or equivalent.
• Valid driver license and insurance.

Benefits

Agency benefits include eligibility for medical insurance, employee assistance program, and paid sick leave. All benefits are subject to elections, eligibility requirements, plan and program terms. Benefits offerings will be confirmed at the time of offer by the employing agency, and may differ depending on the employing agency partner.

Pay

Pay Range $20—$29.84 USD