CONTRACT ADMINISTRATION SUPPORT SPECIALIST

About the role

Assists with supporting the third-party vendor management program. Performs administrative services for the Corporate Services Admin. as well as Executive Management and other specific financial functions as well as back-up functions for all areas of the department to which assigned.

Reports to: Corporate Services Admin. Branch: Tyler Main.

Responsibilities

• Sets up meetings, conferences and conference calls.
• Greets visitors and determines whether they should be given access to specific individuals.
• Assists with analytical work, data entry, and customer service working with both internal and external customers.
• Opens, sorts, and distributes incoming correspondence, including faxes and email.
• Performs regular secretarial duties as needed, including providing telephone support, screening visitors, and arranging and scheduling meetings and appointments.
• Prepares responses to correspondence containing routine inquiries.
• Obtains additional information as needed to complete reports on sensitive or special management communications.
• Processes correspondence, files, and performs other specific duties for management.
• Files and retrieves corporate documents, records, and reports.
• Performs word processing, photocopying, retrieving documents, compiling, and maintaining records and files, and preparing contracts using templates.
• Assists in routine contract questions and problems.
• Assists with analyzing contract terms and conditions.
• Identifies potential contract risks and support issue resolution.
• Responsible for working with various business units on customer contract activities to provide for proper contract acquisition and fulfillment in accordance with Bank policies, legal requirements, and customer specifications.
• Maintains organized records of contract documentation and correspondence.
• Maintains a positive and caring atmosphere for customers and employees consistent with Southside Bank’s mission and philosophy.
• Maintains confidentiality of all sensitive Bank information.
• Maintains a positive and caring atmosphere for customers and employees consistent with Southside Bank’s mission, CORE Values, and Blue Book culture guide.
• Provides enthusiastic, professional, and courteous service to Southside Bank customers and employees.
• Participates in proactive team efforts to achieve departmental and company goals.
• Understands and agrees to abide by the policies and procedures established at Southside Bank.
• Responsible for complying with audit policies and procedures as they pertain to this position.
• Performs duties in compliance with applicable laws and regulations, including but not limited to the Bank Secrecy Act (BSA) and related anti-money laundering laws, and in accordance with the Bank’s Information Security Program.
• Must comply with all applicable laws and regulations.
• Performs routine duties with minimal supervision using standard practices or procedures.
• Complies with all safety policies, practices and procedures.
• Report all unsafe activities to supervisor and/or Human Resources.
• Performs additional duties, as assigned or directed.
• Travel: Minimal overnight travel (up to 10%) by land and/or air.

Requirements

High school diploma.

Skills

• Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations.
• Ability to write information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to define problems: collect data, establish facts and draw valid conclusions.
• Proficient personal computer skills including electronic mail, record-keeping, routine database activity, word processing, spreadsheet, graphics, etc.
• Prioritize, organize and handle multiple projects simultaneously.