Contract Accounts Payable Coordinator

About the role

This is a mid-level role for a Contractor Accounts Payable Coordinator to support the day-to-day operations of our Accounting team. The role involves processing invoices, monitoring the AP inbox, onboard new vendors, reconciling statements, and assisting with monthly activities.

Responsibilities

• Process incoming invoices with speed and accuracy, ensuring correct vendor setup, GL coding, and department allocation
• Review invoices for completeness and follow up on missing or incorrect information
• Monitor the AP inbox and route questions or requests to the appropriate internal stakeholders
• Onboard new vendors in our accounting system and maintain up-to-date vendor records
• Respond to vendor inquiries with clear, professional communication
• Match invoices to agreements or supporting documentation when applicable
• Reconcile vendor statements against AP records and flag discrepancies
• Reconcile corporate credit card transactions and investigate declined charges
• Support weekly payment runs by preparing payment batches and updating trackers
• Maintain organized digital records to support audits, reporting, and month-end close
• Aid in compiling invoices for accruals and assist with light month-end activities
• Contribute to ongoing AP process improvements and data clean-up initiatives

Requirements

We are looking for someone with mid-level AP experience, a solid grasp of accounting fundamentals, and strong attention to detail. Startup experience is a plus, but a degree is not required if you have built this knowledge through hands-on AP experience.

Qualifications

You should be comfortable managing routine, deadline-driven work in a remote environment, with the composure to stay steady even when things get a little stressful. Experience with Ramp is a plus, especially Ramp Bill Pay.

Skills

Clear, professional written communication skills are essential. You should enjoy structured, process-driven work and take pride in getting the details right. You must be organized and calm when handling a steady flow of tasks and communicate proactively and follow through consistently.

Benefits

Full-time position, 40 hours/week, remote location in the US or Canada, contract for 6 months with possible extension/conversion, compensation of $40USD/hour.

Pay

$40USD/hour

Schedule

Full-time, 40 hours/week, remote location in the US or Canada

Benefits

Works closely with Accounts Payable Manager

Logistics

• 30-minute Zoom call with a Recruiter
• 30-minute Zoom call with the AP Manager
• 30-minute Zoom call with Leadership
• Take-home scenario exercise, followed by a final review call with the AP Manager

All final candidates will be asked to complete a background check and employment verification as part of our pre-engagement process.

Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.

Zoom is the only video conferencing platform we use for interviews, and will always extend an official Customer.io letterhead letter for any additional information needed.

If you have any questions about the role or our process, please contact jobs@customer.io.

Join us! Check out our careers page for more information about why you should come work with us!

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