Contingent Workforce Specialist

Responsibilities

• Closely work with a wide range of stakeholders and manage the overall day to day operations of the Contingent Worker Program
• Provide support for line managers with respect to CW guidelines, policies and procedures
• Monitor and approve new worker requests
• Act as the first escalation point for contingent worker support and issue resolution
• Work with key stakeholders to ensure streamlined worker on-boarding and off-boarding
• Partner with internal Adobe teams on quarterly and project-based efforts
• Update process documentation, document and ensure processes are clearly communicated to all stakeholders on an on-going basis
• Ensure client service and satisfaction in all areas of position
• Perform other duties as assigned

Required Skills

• You're Good At:
• Developing relationships with various functions across the organization
• Bringing a hands-on approach when solving problems
• Working under pressure in a fast-paced environment
• Able to manage multiple tasks and meet deadlines
• To continuously improve processes and procedures
• Demonstrated clear communication skills, both written and verbal; ability to communicate complicated details effectively with individuals at all levels within the organization
• Minimum of 2 - 3 years of contingent workforce, staffing or HR operations experience
• Demonstrated experience working in HCM, VMS and support systems
• Specific experience in Workday, VNDLY and ServiceNow preferred
• Solid Excel and PowerPoint skills
• Solid critical thinking and problem-solving abilities
• High attention to detail, ability to recognize and recommend improvement
• Proactive and able to organize and prioritize with limited guidance
• To deliver exceptional customer service experiences
• Bachelor's degree or the equivalent combination of education, training, and work experience required

Qualifications

• Ability to maintain confidentiality, integrity and professionalism

Benefits

• Women-Owned Business
• Equal Opportunity Employer
• Committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities

Pay

• Negotiable based on experience and qualifications

Schedule

• Hybrid role with 2-3 days per week onsite