Contingent Labor Specialist

Job Summary

Our client, a leading communications provider, is seeking a Contingent Labor Specialist to support the daily operations of a large contingent labor program. This is an early-career, relationship-driven position for someone with staffing agency, recruiting, HR, or workforce operations experience looking to transition into program operations.

Core Responsibilities

• Support hiring managers with contingent labor requests, including job postings, candidate submissions, onboarding, assignment changes, extensions, and offboarding
• Conduct intake conversations with hiring managers to understand their needs and guide them through the contingent hiring process
• Serve as a liaison between hiring managers, staffing suppliers, contingent workers, and internal business partners
• Manage job postings and contractor information within a Vendor Management System
• Train hiring managers on VMS processes, program procedures, and documentation requirements
• Maintain accurate records related to contractor assignments, onboarding requirements, extensions, and end dates
• Monitor compliance documentation and follow up when information is missing or overdue
• Help hiring managers determine which staffing suppliers may be best suited for their needs
• Respond to questions and troubleshoot basic process or system issues
• Navigate difficult conversations and help resolve concerns between business partners and staffing suppliers
• Compile program data, prepare summaries, and track key performance indicators
• Participate in process improvement efforts that strengthen program operations
• Escalate complex issues to senior team members when additional guidance is needed

Required Skills/Experience (Must-Haves)

• 1+ years of experience in staffing, recruiting, HR operations, workforce management, or a related area
• Strong written and verbal communication skills
• Confidence communicating by phone, email, and virtual meetings
• Ability to build relationships with hiring managers, staffing suppliers, and internal partners
• Strong organizational skills and attention to detail
• Able to manage multiple priorities and meet deadlines in a fast-paced environment
• Comfortable handling conflict, asking questions, and adjusting as business needs change
• Working knowledge of Microsoft Excel, Outlook, PowerPoint, and Word

Preferred Skills/Experience (Nice-to-Haves)

• Experience working for a staffing agency or supporting contract staffing
• Exposure to a Managed Service Provider or contingent workforce program
• Experience working within a Vendor Management System, such as SAP Fieldglass
• Familiarity with contractor onboarding, offboarding, compliance, and assignment management
• Experience supporting hiring managers or working with external staffing suppliers
• Basic reporting and KPI tracking experience