Contents Technician

Paul Davis provides professional residential and commercial property emergency restoration services for disasters of all sizes. From water and flood damage, to fire damage and mold remediation, Paul Davis professionals are available 24/7 to clean up and repair property.

About the role

Join the leading restoration team to help us be the difference-maker in the communities we serve while delivering exceptional results. We are a purpose-driven business, focusing on our Vision, Mission, and Values.

• Our Vision: To provide extraordinary care while serving people in their time of need
• Our Mission: To provide opportunities for Great People to deliver Best in Class Results
• Our Values:
  • Deliver what you promise
  • Be Direct with Respect for the individual
  • Have pride in what you do
  • Practice continuous improvement
  • Do what it takes to win

As a Contents Technician, you will:

• Serve others within your community in their time of need
• Make a difference for those who have had a disaster strike their property
• Work hard and take pride in completing projects (e.g., mitigating flood and fire damage)
• Be empathetic and show a sense of urgency while communicating through modern technology

Responsibilities

• Perform high-level contents cleaning and restoration services, including the use of Esporta machines for soft goods and ultrasonic cleaning systems for hard goods, according to Paul Davis and industry specifications under the supervision of the Contents Manager.
• Pack, label, transport, store, and unpack customer personal property with care and accuracy, ensuring all items are handled respectfully and documented properly.
• Provide excellent customer service, maintaining professionalism and empathy when interacting with clients who have experienced property loss.
• Maintain a clean, properly stocked, and organized contents cleaning area, warehouse, and company vehicle.
• Be accessible by phone and participate, as necessary, in the on-call schedule for emergency contents services.
• Assist in inventory management, including photographing, cataloging, and tracking customer items using company software.
• Perform deodorization and specialized cleaning techniques to remove smoke, soot, and odor from various types of personal property.
• Assist in warehousing and facility-related tasks when necessary, including general cleaning, organizing supplies, and maintaining equipment.
• Follow all safety protocols and wear appropriate personal protective equipment (PPE) during all job functions.
• Assist other team members as opportunities arise and be a leader for the team when needed.

Requirements

• Desire to join a world-class team and contribute a positive attitude
• Dedication to customer service
• Fluent in English
• Valid driver's license with a clean record
• Ability to work nights/weekends and overtime, if needed
• Ability to lift up to 50-100 lbs frequently, must be able to squat, stand, and climb stairs and ladders
• Attention to detail

Benefits

• 401(k) with matching
• Dental insurance
• Health insurance
• Opportunity for advancement
• Vision insurance
• Paid time off
• Paid training
• Leadership Development – grow your career and explore new opportunities
• Monthly cross-training opportunities to advance your career
• Flex schedule – ability to adjust hours for personal matters while working full time
• Referral program
• Great culture and team dynamic

Pay

$17.00 - $20.00 per hour

Employment offers are contingent upon the satisfactory results of a background check and 10-panel drug screening. Relocation assistance is not provided; candidates must reside within a reasonable commuting distance of the hiring location.