Contents Technician

About the Role

Pro-Craft Restoration, based in Farmers Branch, TX, is seeking a dependable, hardworking Contents Technician to join our team. This role involves assisting homeowners and businesses in safely packing, inventorying, transporting, and handling personal belongings following property damage or emergencies.

Responsibilities

• Pack and protect household contents into boxes and containers.
• Inventory and document contents accurately.
• Label and organize boxes and household items for storage or return.
• Load and unload furniture, boxes, and other contents.
• Safely operate and drive a 26-foot box truck.
• Assist with moving and handling furniture and other large or heavy items.
• Maintain an organized and clean work area.
• Follow company procedures for handling customers' personal belongings.
• Provide professional and courteous service to customers during stressful situations.
• Be available for on-call emergency services when needed.
• Work in homes and properties that may have experienced water, fire, smoke, or other damage.

Qualifications

• Valid driver's license and a good driving record.
• Ability to safely drive a 26-foot box truck.
• Previous moving, restoration, warehouse, packing, or contents-handling experience is a plus.
• Must be able to lift, carry, load, and unload furniture and boxes.
• Strong attention to detail, especially when inventorying and labeling items.
• Reliable transportation to and from work.
• Dependable, punctual, and able to work well as part of a team.
• Professional attitude and good communication skills.
• Willingness to respond to emergency calls when scheduled.
• Mitigation or restoration experience is a plus.

Physical Requirements

This is a physically demanding position requiring frequent lifting, carrying, bending, standing, walking, loading, and unloading. Candidates must be able to lift and move heavy household items safely.

Work Environment & Schedule

This full-time, field-based position has a variable schedule depending on active projects, customer needs, and operational demands. Technicians may participate in an on-call or after-hours rotation for urgent service requests. The role involves working in residential, commercial, or industrial environments, using tools and equipment while adhering to safety standards and collaborating with team members and customers.

Benefits

• Competitive pay (DOE)
• Overtime pay
• Health insurance plan
• 401(k) with company match
• Paid time off (PTO) and paid holidays
• Opportunities for career growth
• Ongoing training and certification support
• Strong team culture and supportive leadership