Contents Technician

About the role

Pro-Craft Restoration, based in Farmers Branch, TX is a professional and agile restoration company dedicated to delivering every customer a 5-star experience. We are looking for a dependable, hardworking Contents Technician to join our team. This position involves helping homeowners and businesses safely pack, inventory, transport, and handle personal belongings following property damage or emergency situations.

Responsibilities

• Pack and carefully protect household contents into boxes and containers.
• Inventory and document contents accurately.
• Label and organize boxes and household items for storage or return.
• Load and unload furniture, boxes, and other contents.
• Safely operate and drive a 26-foot box truck.
• Assist with moving and handling furniture and other large or heavy items.
• Maintain an organized and clean work area.
• Follow company procedures for handling customers' personal belongings.
• Provide professional and courteous service to customers during stressful situations.
• Be available for on-call emergency services when needed.
• Work in homes and properties that may have experienced water, fire, smoke, or other damage.

Qualifications

• Valid driver's license and a good driving record.
• Ability to safely drive a 26-foot box truck.
• Previous moving, restoration, warehouse, packing, or contents-handling experience is a plus.
• Must be able to lift, carry, load, and unload furniture and boxes.
• Strong attention to detail, especially when inventorying and labeling items.
• Reliable transportation to and from work.
• Dependable, punctual, and able to work well as part of a team.
• Professional attitude and good communication skills.
• Must be willing to respond to emergency calls when scheduled.
• Mitigation or Restoration experience is a plus.

Requirements

This is a physically demanding position. Candidates should be comfortable with frequent lifting, carrying, bending, standing, walking, loading, and unloading. The ability to lift and move heavy household items safely is required.

Benefits

• Health Insurance Plan
• 401(k) with company match
• Paid Time Off (PTO) & paid holidays
• Opportunities for career growth within a national platform
• Ongoing training & certification support
• Strong team culture & supportive leadership

Pay

• Competitive Pay (DOE)
• Overtime pay

Schedule

This is a full‑time, field‑based position with a schedule that may vary depending on active projects, customer needs, and operational demands. Technicians may be required to participate in an on‑call or after‑hours rotation to support