Contents Project Manager / Estimator
ServiceMaster RRH · Irvine, CA · 19 mo ago
Project ManagementFull-time
Health Insurance
- Health insurance
- Dental insurance
Opportunity for Advancement
- Opportunity for advancement
Paid Time Off
- Paid time off
Training & Development
- Training & development
Benefits
- Employee discounts
- Company parties
- 401(k)
- 401(k) matching
- Bonus based on performance
Skills
- Proficient with writing contents estimates using Xactimate
- Communicates conversations and key information on the job using the notes feature in required software
- Estimates using carrier audit standards and manages the estimate based on feedback from client and customer
- Explains drying process and next steps to resolution in person to customers using printed materials as a guide
- Interfaces with adjusters and customers in person, over the phone, and virtually to resolve issues and answer questions about the loss
- May train new technicians or key operational team members
Qualifications
- High school graduate or equivalent, college degree preferred.
- Strong knowledge of insurance restoration and or construction industry
- Valid Driver's License and satisfactory driving record
- Able to work independently or work with/lead a team
- Exhibit professionalism, maturity, and the willingness to serve the customer
- Experience managing teams of 2 or more
- Experience with entering data using a tablet or mobile phone
- Strong verbal and written and communication skills
- Strong problem solving and customer service skills
- Must be able to prioritize activities and meet deadlines
Pay & Schedule
- Working on-call schedule is required
Skills Preferred
- ASD – Applied Structural Drying Technician
- FSRT – Fire & Smoke Restoration Technician
- OCT – Odor Control Technician
- WRT – Water Damage Restoration Technician