Contents Lead Technician

Benefits

• Bonus based on performance
• Competitive salary
• Free uniforms
• Opportunity for advancement
• Training & development

Key Responsibilities

• Leadership and Supervision- Lead a team of technicians during content restoration projects. Specifically, fire and water events.
• Assign tasks, monitor progress, and provide guidance to team members.
• Train and mentor new technicians and leads on restoration procedures and company standards.
• Contents Handling and Restoration- Oversee the packing, inventorying, and safe transportation of clients’ belongings.
• Assess the extent of damage to personal property and determine appropriate restoration methods.
• Utilize specialized equipment and techniques to clean, deodorize, and restore items.
• Ensure proper handling and storage of contents in warehouse facilities.
• Customer Interaction- Act as a primary point of contact for clients during the restoration process.
• Explain restoration processes, timelines, and address client concerns.
• Maintain a professional and empathetic demeanor when dealing with clients.
• Documentation and Reporting- Create detailed inventories of contents removed from job sites.
• Document the condition of items before and after restoration, including photographs and reports.
• Update project progress in company systems and ensure proper record-keeping.
• Safety and Compliance- Ensure that team members adhere to safety protocols and use personal protective equipment (PPE).
• Follow industry standards and regulations related to content restoration and hazardous materials.
• Equipment Maintenance- Maintain and troubleshoot cleaning and restoration equipment to ensure proper functioning.
• Report equipment issues promptly and recommend necessary repairs or replacements.

Qualifications and Skills

• Experience: Minimum of 2-5 years in contents restoration or a related field; leadership experience preferred.
• Technical Skills: Proficient in restoration equipment and techniques, including ozone chambers, hydroxyl chambers, ultrasonic cleaning, and dehumidification.
• Interpersonal Skills: Strong communication, leadership, and customer service skills.
• Physical Demands: Ability to lift heavy items (50+ lbs), work in confined spaces, and tolerate exposure to smoke, mold, and other environmental conditions.
• Certifications: IICRC certifications (e.g., Fire and Smoke Restoration Technician, Water Damage Restoration Technician, Contents Processing Technician) are a plus.
• Technology: Familiarity with restoration software and digital inventory systems. Encourage experience a plus.

Pay

Compensation: $20.00 - $27.00 per hour

More Than Just a Restoration Company — We’re People Helping People

Our team of professionals understands the importance of a quick response, and we work tirelessly to ensure that our client's property is restored to its pre-loss condition with the utmost care and attention to detail. We are committed to providing exceptional service and support to help our clients get back to normal life as soon as possible.

Join Our Team

If you're passionate about making a meaningful difference in people's lives and being part of a dedicated team, DRYmedic Restoration Services is the place for you. We are seeking talented individuals who share our commitment to delivering exceptional service and helping others in their time of need. Join our team and contribute to the vital work of restoring homes and businesses, making a positive impact in the lives of our clients and communities.

Contact Information

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Drymedic Restoration Corporate.

Application

To apply, please visit here.

Additional Benefits

• Paid Training
• Career Advancement Opportunities
• Competitive Compensation
• Health Insurance
• Referral Program
• Employee Assistance Program
• Paid Time Off
• 401K with Company Match