Contents Desk Adjuster

PRIMARY PURPOSE

To handle contents desk losses and claims.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Examines insurance policies and other records to determine insurance coverage.
• Applies limitations and/or exclusions on claims based on coverage afforded by the policy.
• Interviews, telephones, and/or corresponds with Insured's to obtain claim information.
• Evaluates residential and commercial contents inventories on both a Replacement Cost and Actual Cash Value (ACV) basis.
• Finalizes inventory in preparation of reporting including: preparing enclosures, preparing letters, and making detailed notes for reporting purposes.
• Tracks time and logs file notes of daily field activity.
• Prepares report of findings and negotiates settlement with Insureds.

ADDITIONAL FUNCTIONS AND RESPONSIBILITIES

• Supports the organization's quality program(s).

QUALIFICATIONS

• Education & Licensing:
  • Bachelor's degree from an accredited college or university preferred.
  • Appropriate state adjuster license is required.
• Experience:
  • One (1) year claims handling or equivalent combination of education and experience required.
  • Accounting and insurance background are preferred.
• Skills & Knowledge:
  • Strong oral and written communication, including presentation skills.
  • PC literate, including Microsoft Office products.
  • Demonstrated commitment to timely reporting.
  • Strong customer service skills.
  • Demonstrated strong interpersonal skills.
  • Demonstrated strong attention to detail and accuracy.
  • Demonstrated good time management and organizational skills.
  • Demonstrated ability to work independently or in a team environment.
  • Demonstrated ability to meet or exceed Performance Competencies.

WORK ENVIRONMENT

• Mental: Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines.
• Physical: Must be able to stand and/or walk for long periods of time. Must be able to kneel, squat or bend. Must be able to work outdoors in hot and/or cold weather conditions. Have the ability to climb, crawl, stoop, kneeling, reaching/working overhead. Be able to lift/carry up to 50 pounds. Be able to push/pull up to 100 pounds. Be able to drive up to 4 hours per day. Must have continual use of manual dexterity.
• Auditory/Visual: Hearing, vision and talking.

Note

• Credit security clearance, confirmed via a background credit check, is required for this position.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.