Desk Property Adjuster

Job Description

Branch Claims Representative II handles first party personal property and commercial property claims through the life cycle including but not limited to: investigation, evaluation and claim resolution. The purpose of this position is to provide service to agents, insureds and others to ensure claims resolve accurately.

Responsibilities

• Assemble facts, determine coverage, evaluate the amount of loss, and analyze legal liability
• Make payments in accordance with coverage, damage and liability determination and perform other functions or duties to properly adjust the loss
• Study insurance policies, endorsements, and forms and apply coverage analysis skills
• Demonstrate proficient knowledge of claim handling procedures and skills in claim negotiations and settlements
• Deliver a high level of customer service to agents, insureds, and others
• Meet with people involved with claims, sometimes outside of our office environment
• Absorb and maintain appropriate adjuster’s license(s) as required
• Complete relevant continuing education programs as required
• Maintain punctual attendance according to an assigned work schedule at a Company approved work location
• Handle claims activities and investigations by phone, mail, and occasional on-site investigations
• Use technology-based information for reference, enter information into computer systems, and apply specialized skills, including but not limited to property estimating, auto estimating, and use of computer-based programs as tools
• Work on complex claims assigned
• Utilize experience to devise alternative approaches to providing service, dependent upon the circumstances

Requirements

A minimum of two years of experience as a Branch Claims Representative 1 or a minimum of three years of insurance claims experience is required (This requirement may be waived or changed, at Company discretion, based on prior education and/or experience)

Benefits

At The Concord Group, we’re proud to offer a comprehensive benefits package designed to support the wellbeing of our associates. This includes medical, vision, dental, life insurance, disability insurance, and a generous paid time off program for vacation, personal, sick time, and holiday pay. Additional benefits include parental leave, adoption assistance, fertility treatment assistance, a competitive 401(k) plan with company match, gym member/fitness class reimbursement, and additional resources and programs that encourage professional growth and overall wellness.

Pay

The anticipated annualized starting base pay range is: $70,000 - $80,000.

Schedule

Details on the work schedule will be provided during the interview process.