Property Desk Adjuster

About the role

PRIMARY PURPOSE: To handle losses and claims for property and casualty insurers.

Responsibilities

• Examines insurance policies and other records to determine insurance coverage.
• Interviews, telephones, and/or corresponds with claimant and witnesses regarding claim.
• Consults police and hospital records and inspects property damage to determine extent of company's liability and varying methods of investigation according to type of insurance.
• Estimates cost of repair, replacement, or compensation.
• Prepares report of findings and negotiates settlement with claimant.
• Recommends litigation by legal department when settlement cannot be negotiated.
• Attends litigation hearings.
• Revise case reserves in assigned claims files to cover probable costs.
• Assists in preparing loss experience report to help determine profitability and calculates adequate future rates.

Qualifications

• Education & Licensing: Bachelor's degree from an accredited college or university preferred. Obtain IIA-AIC designation within 12 to 18 months. Appropriate state adjuster license is required.
• Experience: None.
• Skills & Knowledge: Strong oral and written communication, including presentation skills; PC literate, including Microsoft Office products; Demonstrated commitment to timely reporting; Strong customer service skills; Strong interpersonal skills; Attention to detail and accuracy; Good time management and organizational skills; Ability to work independently or in a team environment; Ability to meet or exceed Performance Competencies.

Additional Functions

• Performs other duties as assigned.
• Supports the organization's quality program(s).
• Travels as required.

Work Environment

• Mental: Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines.
• Physical: Must be able to stand and/or walk for long periods of time. Must be able to kneel, squat or bend. Must be able to work outdoors in hot and/or cold weather conditions. Have the ability to climb, crawl, stoop, reach/working overhead. Be able to lift/carry up to 50 pounds. Be able to push/pull up to 100 pounds. Be able to drive up to 4 hours per day. Must have continual use of manual dexterity.
• Auditory/Visual: Hearing, vision and talking.