Content Syndication Specialist

Key Responsibilities

• Update and Maintain Retailer Digital Shelves
• Manage day-to-day content syndication for the assigned retailer portfolio: Amazon, Costco, Kroger, Albertsons, Ahold, and Wakefern.
• Partner with customer sales teams and internal stakeholders to help ensure product content is published accurately to retailer websites.
• Serve as a primary day-to-day contact for questions and issues related to the assigned retailer digital shelves.
• Support large content updates, including brand changes, category updates, assortment changes, and testing.
• Investigate and help resolve content discrepancies, escalating platform or requirement questions to the appropriate SME.

Formatting, Validating, and Distributing Content

• Execute product content setup, validation, transformation, and syndication activities in Salsify and Syndigo.
• Work with Salsify and Syndigo SMEs to understand and apply retailer requirements.
• Manage new product setup and content update requests for assigned retailers.
• Validate that required content and data are complete before submission.
• Syndicate product content and data to retailer digital shelves on time and in full.

Content Auditing, Tracking, and Issue Management

• Perform data quality checks to confirm content has been loaded correctly in syndication systems and appears accurately on retailer sites.
• Maintain clear tracking of submissions, publication status, open issues, and retailer follow-up.
• Communicate status, risks, dependencies, and unresolved issues clearly and promptly.

Qualifications

• 2+ years of professional experience in consumer-packaged goods, retail, digital commerce, product content, or data management preferred.
• Hands-on experience with Salsify and/or Syndigo strongly preferred; experience working across both platforms is a plus.
• Experience managing product content, large data sets, or retailer item setup activities.
• Strong attention to detail and ability to identify data or content discrepancies.
• Proficiency with Microsoft Excel; working knowledge of Microsoft Word and PowerPoint.
• Clear written and verbal communication skills.
• Ability to prioritize multiple requests, meet deadlines, and raise risks or dependencies early.
• Comfort working both independently and collaboratively in a fast-moving environment.
• Solution-oriented working style, accountability, and a strong team mindset.