Content Syndication Specialist

About the role

The Content Syndication Specialist is responsible for managing and executing product content syndication across a defined portfolio of retailer digital shelves, including Amazon, Costco, Kroger, Albertsons, Ahold, and Wakefern. This execution-focused role ensures product content is complete, accurate, validated, and published on time through Salsify and Syndigo platforms. The specialist partners closely with internal stakeholders, sales teams, and platform subject matter experts to maintain high-quality digital shelf content, support product launches and updates, and resolve content issues. Success in this role requires strong attention to detail, excellent communication skills, comfort working with large datasets, and the ability to manage multiple priorities in a fast-paced environment.

Skills

• Hands-on experience with Salsify; Syndigo experience preferred but not required
• Product content syndication, retailer item setup, or digital shelf management experience
• Strong attention to detail with the ability to identify and resolve content and data discrepancies
• Advanced proficiency with Microsoft Excel and experience working with large datasets
• Strong communication skills and an outgoing, collaborative personality

Requirements

• 2+ years of experience in consumer packaged goods, retail, ecommerce, product content management, or data management
• Experience managing product content updates, assortment changes, new item setup, or retailer website content
• Familiarity with retailer portals and digital shelf content processes
• Ability to prioritize multiple projects and meet deadlines in a dynamic environment
• Strong organizational skills with the ability to track submissions, publication status, and issue resolution
• Comfortable working independently while maintaining consistent communication with cross-functional teams
• Proficiency with Microsoft Word and PowerPoint
• Solution-oriented mindset with strong accountability and teamwork skills
• Chicago-area candidates preferred; remote candidates will also be considered

Responsibilities

Content Syndication and Digital Shelf Management

• Manage day-to-day product content syndication for assigned retailer accounts including Amazon, Costco, Kroger, Albertsons, Ahold, and Wakefern
• Ensure product content is accurately published and maintained across retailer digital shelves
• Partner with customer sales teams and internal stakeholders to support content updates and publication activities
• Serve as a primary point of contact for day-to-day retailer content questions and issue resolution
• Support large-scale content updates, including brand transitions, category changes, assortment updates, and testing initiatives

Content Setup, Validation, and Distribution

• Execute product content setup, validation, transformation, and syndication activities within Salsify and Syndigo
• Manage new product setup requests and ongoing content maintenance for assigned retailers
• Validate content completeness and data accuracy prior to submission
• Work closely with platform subject matter experts to understand and apply retailer content requirements
• Ensure product content is submitted and published accurately and on