Content Strategist
About the role
We're seeking a Content Strategist to help shape AI-powered product experiences through scalable content strategy, voice and tone standards, and content governance. This role will partner closely with Product, UX, and Engineering teams to improve how conversational experiences are designed, governed, and delivered across digital products. The ideal candidate combines strategic content thinking with hands-on execution and is excited about the growing role of AI in customer experiences.
Responsibilities
- Develop and evolve content strategy across digital product experiences.
- Define and maintain voice, tone, and messaging standards.
- Create scalable content frameworks, governance processes, and best practices.
- Partner with Product, UX, and Engineering teams throughout the product lifecycle.
- Evaluate AI-generated content and recommend improvements for quality, consistency, and usability.
- Help shape conversational experiences powered by chatbots and LLM technologies.
- Establish standards that improve content quality while reducing reactive content work.
- Contribute to writing, editing, and content reviews as needed.
Requirements
- Bachelor's degree or equivalent experience.
- 5+ years of experience in Content Strategy, Content Design, UX Writing, or related disciplines.
- Strong writing, editing, and content review capabilities.
- Experience working within Agile product development environments.
- Proven ability to balance strategic planning and hands-on execution.
- Excellent cross-functional collaboration skills.
- Experience with Generative AI, Large Language Models (LLMs), Prompt Engineering, Conversational AI, and Chatbots.
- Comfort assessing AI-generated outputs and helping establish standards around voice, tone, consistency, and quality.
Skills
- Content strategy
- Content writing
- UX
- Conversational design
- GenAI
- ML
- Voice and Tone Development
- Content Governance
- Writing skills
- UX strategy
- Prompt engineering
- Conversational AI
- Information Architecture
- UX Research Collaboration
- Content Systems
- Design Systems
- Accessibility
- Regulated Industry Experience
Pay
The pay range for this position is $65.00 - $70.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
Benefits
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
Schedule
This is a fully onsite, contract position based in Roseland, NJ.
About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership.