Content Specialist (Instructional Designer)
for each section heading.
We need to output only HTML fragment, no or . Use - for lists. Use
for prose.
We must preserve all substantive information; not invent or summarize away detail. So we need to include details like "Grade: Faculty 506 Pay Range: $73,500.00 - $110,200.00". Should we include Grade? Probably part of Pay section.
We must not include boilerplate like EEO, accommodations, disclaimer, application instructions, etc. Also remove duplicated lines.
We need to be careful to not include sections that are just filler. Ensure each section has content.
Let's extract content.
Introductory paragraph: "If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career. Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families."
That's About the role.
Pay: "The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: Grade: Faculty 506 Pay Range: $73,500.00 - $110,200.00"
We'll include Pay section with that paragraph (maybe summarizing but we must preserve detail). We can keep the sentences as is.
Schedule: "This is an on-site role based at WGU’s Salt Lake City officeStandard business hours with occasional flexibility required to support production timelines or program needsOccasional travel of up to 20%, including attendance at company summits (typically 1–2 per year), commencement, conferences, and other business-related events"
Also later: "This position requires occasional travel of up to 20%, including required attendance at designated company summits (typically one to two per year). Additional travel may include conferences, visits to company locations, and other business-related events as needed. Additional travel may be assigned as needed to support business requirements."
We'll combine.
Benefits: list from "Position & Application Details": bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave.
We'll put as
.
Qualifications: Minimum Qualifications bullet list and Preferred Qualifications bullet list.
Minimum Qualifications:
- Bachelor’s degree in instructional design, education, communications, multimedia, or related field
- 3+ years of demonstrated experience in content creation, instructional design, learning experience design, or a closely related role
- Portfolio demonstrating learning design and digital content creation work
- Hands-on experience with content creation tools (Canva, Adobe Suite, or equivalent) and basic multimedia production
- Experience working with adult learners or in higher education
Preferred Qualifications:
- Master’s Degree in Instructional Design, Educational Technology, Adult Learning, or related discipline
- Experience designing just-in-time supports, microlearning, or contextual help systems
- Experience working across multiple stakeholder groups (Communications, EdTech, Program teams)
- Familiarity with learning management systems and digital content delivery platforms
- Familiarity with WGU’s academic model, programs, or student success systems
We'll combine into Qualifications section with two subheadings? But we only allowed headings for sections; we could keep as with items, maybe separate for minimum and preferred with preceding indicating. That's okay.
Skills: Knowledge, Skills & Abilities section includes many bullet-like items grouped under categories. We'll extract each bullet as
- under a
. Might be long but okay.
We need to preserve all substantive info; we can keep the categories as headings? But we cannot add extra headings besides the allowed ones. However we can embed
inside Skills section to introduce categories, then
for items. That's allowed.
Let's list the items from Knowledge, Skills & Abilities:
Learning Experience Design:
- Demonstrated experience designing learning experiences for adult learners
- Familiarity with instructional design models (e.g., ADDIE, SAM) and adult learning principles
- Ability to translate complex content into clear, structured, learner-friendly experiences
- Strong sense for pacing, scaffolding, and the moments where students need extra support
Content Creation & Multimedia:
- Strong writing skills with the ability to adapt voice and tone for different audiences and channels
- Hands-on experience with content creation tools (e.g., Canva, Adobe Suite, video editing software, design platforms)
- Comfort with multimedia production — video scripting, basic editing, screen recordings, narration
- Visual design sensibility and attention to detail
Project & Program Management:
- Strong project management instincts — able to balance ongoing maintenance, new content creation, and JIT development on parallel timelines
- Highly organized with the ability to track multiple modules, stakeholders, and deadlines simultaneously
- Self-directed and reliable; comfortable holding accountability across multiple workstreams
Collaboration & Communication:
- Outstanding collaboration skills — comfortable working across creative, technical, program, and student-facing teams
- Excellent written and verbal communication skills for translating across disciplines and audiences
- Diplomatic and trustworthy in cross-team work; earns confidence with internal partners
Data & Iteration:
- Comfort using engagement metrics, completion data, and JIT usage patterns to inform content decisions
- Open to iteration and feedback; sees content as something that improves over time, not something shipped once
Cultural Competence & Equity:
- Cultural competence and demonstrated experience designing for diverse student populations
- Commitment to equity, accessibility, and inclusive design in everything created
- Growth mindset with commitment to continuous professional development
We'll put these as list items under Skills.
Responsibilities: Primary Responsibilities with sub-sections: Learning Experience Design, Content Creation & Digital Assets, Just-in-Time Support Design, Cross-Functional Collaboration. We'll extract bullet points.
Learning Experience Design:
- Designs and maintains the end-to-end orientation experience for both Traditional and Career Accelerator students, ensuring the journey is coherent, paced well, and grounded in adult learning principles
- Translates program goals and student needs into structured learning experiences with clear outcomes and meaningful checkpoints
- Leads the iteration of existing modules and the creation of new ones in response to data, student feedback, and program changes
- Partners with Program Development on changes that need to flow through the orientation experience, ensuring content stays accurate and aligned with program intent
Content Creation & Digital Assets:
- Creates and maintains a wide range of digital assets across the orientation experience — videos, scripts, slides, written copy, graphics, interactive elements, and supporting materials
- Maintains a library of reusable content, templates, and components that keep the experience consistent across populations and easy to update over time
- Ensures every asset is on-brand, accessible, and aligned with WGU’s voice and values
- Partners with multimedia and design teams when more complex production is needed; manage external contributors and vendors as required
Just-in-Time Support Design:
- Leads the design and development of just-in-time supports — in-the-moment resources triggered by student behavior, needs, or moments of friction
- Identifies gaps where students need contextual help, then design, build, and ship solutions that meet them where they are
- Tests and iterates on JIT content based on usage data, student feedback, and Engagement Specialist input
- Maintains and grows the JIT library as new student needs emerge and the program evolves
Cross-Functional Collaboration:
- Partners with Communications on messaging, brand consistency, and tone across all orientation content
- Partners with EdTech on platform capabilities, content delivery, and learning system integrations
- Coordinates with Engagement Specialists on content needs surfaced through student conversations and community activity
- Coordinates with the Operations Specialist on engagement and content-performance data that informs design decisions
- Represents the orientation experience in cross-departmental working groups as needed
We'll put as under Responsibilities.
Now About the role: we have the intro paragraph.
We also have "WGU’s Commitment" paragraph maybe could be part of About the role or separate? But we already have About the role; we could add another paragraph about commitment. However we must not create extra sections unless needed. Could add to About the role as additional paragraph.
We also have "A Day in the Life" narrative; that's substantive detail about typical day. Could be included in About the role or maybe as a separate section? Not among allowed headings; but we could incorporate into About the role as extra paragraph. The instructions: "Prefer a few substantive sections over many thin ones." So we can add to About the role.
We must not include boilerplate like "Disclaimer", "Accommodations", "Equal Opportunity Employer", "Position & Application Details" (we used benefits from there but we should not include the heading "Position & Application Details". We extracted benefits.
We must not include "How to Apply", "Additional Information". So we removed those.
Now produce HTML.
Structure:
About the role
... intro ...
... A Day in the Life ... maybe also WGU’s Commitment ...
Responsibilities
...
Qualifications
Minimum Qualifications
for prose. We must preserve all substantive information; not invent or summarize away detail. So we need to include details like "Grade: Faculty 506 Pay Range: $73,500.00 - $110,200.00". Should we include Grade? Probably part of Pay section. We must not include boilerplate like EEO, accommodations, disclaimer, application instructions, etc. Also remove duplicated lines. We need to be careful to not include sections that are just filler. Ensure each section has content. Let's extract content. Introductory paragraph: "If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career. Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families." That's About the role. Pay: "The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: Grade: Faculty 506 Pay Range: $73,500.00 - $110,200.00" We'll include Pay section with that paragraph (maybe summarizing but we must preserve detail). We can keep the sentences as is. Schedule: "This is an on-site role based at WGU’s Salt Lake City officeStandard business hours with occasional flexibility required to support production timelines or program needsOccasional travel of up to 20%, including attendance at company summits (typically 1–2 per year), commencement, conferences, and other business-related events" Also later: "This position requires occasional travel of up to 20%, including required attendance at designated company summits (typically one to two per year). Additional travel may include conferences, visits to company locations, and other business-related events as needed. Additional travel may be assigned as needed to support business requirements." We'll combine. Benefits: list from "Position & Application Details": bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave. We'll put as
- .
Qualifications: Minimum Qualifications bullet list and Preferred Qualifications bullet list.
Minimum Qualifications:
- Bachelor’s degree in instructional design, education, communications, multimedia, or related field
- 3+ years of demonstrated experience in content creation, instructional design, learning experience design, or a closely related role
- Portfolio demonstrating learning design and digital content creation work
- Hands-on experience with content creation tools (Canva, Adobe Suite, or equivalent) and basic multimedia production
- Experience working with adult learners or in higher education
Preferred Qualifications:
- Master’s Degree in Instructional Design, Educational Technology, Adult Learning, or related discipline
- Experience designing just-in-time supports, microlearning, or contextual help systems
- Experience working across multiple stakeholder groups (Communications, EdTech, Program teams)
- Familiarity with learning management systems and digital content delivery platforms
- Familiarity with WGU’s academic model, programs, or student success systems
We'll combine into Qualifications section with two subheadings? But we only allowed headings for sections; we could keep as
- under a
- . Might be long but okay.
We need to preserve all substantive info; we can keep the categories as
headings? But we cannot add extra headings besides the allowed ones. However we can embed
inside Skills section to introduce categories, then
- for items. That's allowed.
Let's list the items from Knowledge, Skills & Abilities:
Learning Experience Design:
- Demonstrated experience designing learning experiences for adult learners
- Familiarity with instructional design models (e.g., ADDIE, SAM) and adult learning principles
- Ability to translate complex content into clear, structured, learner-friendly experiences
- Strong sense for pacing, scaffolding, and the moments where students need extra support
Content Creation & Multimedia:
- Strong writing skills with the ability to adapt voice and tone for different audiences and channels
- Hands-on experience with content creation tools (e.g., Canva, Adobe Suite, video editing software, design platforms)
- Comfort with multimedia production — video scripting, basic editing, screen recordings, narration
- Visual design sensibility and attention to detail
Project & Program Management:
- Strong project management instincts — able to balance ongoing maintenance, new content creation, and JIT development on parallel timelines
- Highly organized with the ability to track multiple modules, stakeholders, and deadlines simultaneously
- Self-directed and reliable; comfortable holding accountability across multiple workstreams
Collaboration & Communication:
- Outstanding collaboration skills — comfortable working across creative, technical, program, and student-facing teams
- Excellent written and verbal communication skills for translating across disciplines and audiences
- Diplomatic and trustworthy in cross-team work; earns confidence with internal partners
Data & Iteration:
- Comfort using engagement metrics, completion data, and JIT usage patterns to inform content decisions
- Open to iteration and feedback; sees content as something that improves over time, not something shipped once
Cultural Competence & Equity:
- Cultural competence and demonstrated experience designing for diverse student populations
- Commitment to equity, accessibility, and inclusive design in everything created
- Growth mindset with commitment to continuous professional development
We'll put these as list items under Skills.
Responsibilities: Primary Responsibilities with sub-sections: Learning Experience Design, Content Creation & Digital Assets, Just-in-Time Support Design, Cross-Functional Collaboration. We'll extract bullet points.
Learning Experience Design:
- Designs and maintains the end-to-end orientation experience for both Traditional and Career Accelerator students, ensuring the journey is coherent, paced well, and grounded in adult learning principles
- Translates program goals and student needs into structured learning experiences with clear outcomes and meaningful checkpoints
- Leads the iteration of existing modules and the creation of new ones in response to data, student feedback, and program changes
- Partners with Program Development on changes that need to flow through the orientation experience, ensuring content stays accurate and aligned with program intent
Content Creation & Digital Assets:
- Creates and maintains a wide range of digital assets across the orientation experience — videos, scripts, slides, written copy, graphics, interactive elements, and supporting materials
- Maintains a library of reusable content, templates, and components that keep the experience consistent across populations and easy to update over time
- Ensures every asset is on-brand, accessible, and aligned with WGU’s voice and values
- Partners with multimedia and design teams when more complex production is needed; manage external contributors and vendors as required
Just-in-Time Support Design:
- Leads the design and development of just-in-time supports — in-the-moment resources triggered by student behavior, needs, or moments of friction
- Identifies gaps where students need contextual help, then design, build, and ship solutions that meet them where they are
- Tests and iterates on JIT content based on usage data, student feedback, and Engagement Specialist input
- Maintains and grows the JIT library as new student needs emerge and the program evolves
Cross-Functional Collaboration:
- Partners with Communications on messaging, brand consistency, and tone across all orientation content
- Partners with EdTech on platform capabilities, content delivery, and learning system integrations
- Coordinates with Engagement Specialists on content needs surfaced through student conversations and community activity
- Coordinates with the Operations Specialist on engagement and content-performance data that informs design decisions
- Represents the orientation experience in cross-departmental working groups as needed
We'll put as
- under Responsibilities.
Now About the role: we have the intro paragraph.
We also have "WGU’s Commitment" paragraph maybe could be part of About the role or separate? But we already have About the role; we could add another paragraph about commitment. However we must not create extra sections unless needed. Could add to About the role as additional paragraph.
We also have "A Day in the Life" narrative; that's substantive detail about typical day. Could be included in About the role or maybe as a separate section? Not among allowed headings; but we could incorporate into About the role as extra paragraph. The instructions: "Prefer a few substantive sections over many thin ones." So we can add to About the role.
We must not include boilerplate like "Disclaimer", "Accommodations", "Equal Opportunity Employer", "Position & Application Details" (we used benefits from there but we should not include the heading "Position & Application Details". We extracted benefits.
We must not include "How to Apply", "Additional Information". So we removed those.
Now produce HTML.
Structure:
About the role
... intro ...
... A Day in the Life ... maybe also WGU’s Commitment ...
Responsibilities
- ...
Qualifications
Minimum Qualifications
- with items, maybe separate
- for minimum and preferred with preceding
indicating. That's okay. Skills: Knowledge, Skills & Abilities section includes many bullet-like items grouped under categories. We'll extract each bullet as