Content Performance Analyst

About the role

Want a seat at the table where editorial content, product, and data intersect? Can you bridge the gap between how content performs and how decisions get made?

About The Team

LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case.

Responsibilities

• Data Management and Structuring
• Execute recurring and ad hoc data pulls across editorial and operational systems
• Reconcile inconsistencies across sources; validate, document and socialize metric definitions, assumptions, and calculation logic
• Structure datasets to align with specific strategic questions
• Improve the efficiency and repeatability of recurring reporting processes
• Align data practices with enterprise governance standards, including Global Operations (GO) data and analytics teams
• Strategic Analytical Support
• Translate leadership questions into measurable metrics and analytical plans; clearly articulate implications of findings, limitations and confidence levels (what’s proven vs. directional)
• Conduct trend, variance, and performance driver analysis; identify where additional data or workflow instrumentation is needed to strengthen claims over time
• Support scenario comparisons and initiative tracking
• Executive Reporting and Visualization
• Develop executive-ready presentations and data visualizations for strategy discussions
• Convert complex analysis into concise visuals that accelerate understanding and ensure consistency in narrative structure and presentation quality
• Support preparation for GEO leadership reviews and enterprise-level discussions; tailor materials for different leadership audiences and forums
• Performance Monitoring
• Produce recurring performance reporting aligned to strategic priorities, including AI-assisted throughput and quality signals
• Track KPIs and highlight meaningful performance shifts
• Support ongoing refinement of metrics as strategy evolves
• Contribute to the standardization of GEO performance and QA reporting practices
• Stakeholder Coordination
• Partner closely with the Head of GEO Strategy to prioritize analysis
• Collaborate with Editorial Operations, Finance, Metrics, Tech, Product and Data Analytics teams to gather inputs
• Clarify scope to ensure outputs address the intended decision question

Requirements

• 2+ years of experience in analytics, operations analysis, business intelligence, or a related field
• Advanced Excel skills and experience with SQL or comparable querying tools
• Proficiency with BI visualization tools (Tableau, Power BI, or similar) and dashboarding best practices
• Experience building executive-ready presentations and visual narratives in PowerPoint
• Uses AI-assisted tools to accelerate analysis and drafting with rigorous QA and source traceability; comfort operating in an AI-enabled environment where processes evolve rapidly
• Experience assessing or improving QA/measurement systems (including for AI-assisted workflows) using practical methods (sampling, rubrics, thresholds, error taxonomies)

Qualifications

• Preferred Qualifications
• Experience supporting strategy or executive leadership functions
• Familiarity with KPI frameworks and operational performance measurement
• Work in a way that works for you

Benefits

We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, and study assistance, we will help you meet your immediate responsibilities and your long-term goals.

About The Business

LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.

Pay

Primary Location Base Pay Range: Home based-Ohio $74,900 - $124,700. U.S. National Base Pay Range: $78,800 - $131,300. Geographic differentials may apply in some locations to better reflect local market rates. Base Pay Range for CO is $78,800 - $131,300. Base Pay Range for IL is $82,800 - $137,800. Base Pay Range for Chicago, IL is $86,700 - $144,400. Base Pay Range for MD is $82,800 - $137,800. Base Pay Range for NY is $86,700 - $144,400. Base Pay Range for New York City is $94,700 - $157,500. Base Pay Range for Rochester, NY is $78,800 - $131,300. Base Pay Range for OH is $74,900 - $124,700. Base Pay Range for NJ is $93,016- $148,584. This job is eligible for an annual incentive bonus.

Schedule

This job is eligible for an annual incentive bonus.