Content Operations Manager
About the role
Join the leader in entertainment innovation and help us design the future. At Dolby, science meets art, and high tech means more than computer code. As a member of the Dolby team, you’ll see and hear the results of your work everywhere, from movie theaters to smartphones. We continue to revolutionize how people create, deliver, and enjoy entertainment worldwide. To do that, we need the absolute best talent. We’re big enough to give you all the resources you need, and small enough so you can make a real difference and earn recognition for your work. We offer a collegial culture, challenging projects, and excellent compensation and benefits, not to mention a Flex Work approach that is truly flexible to support where, when, and how you do your best work.
Responsibilities
- Manage and maintain Dolby's Global Content Calendar as a centralized planning system across Global and Regional Social, Digital, and CRM teams.
- Establish governance, standards, and operating cadences that support consistent calendar adoption and usage.
- Develop scalable planning frameworks that support campaign launches, always-on programs, and regional activations.
- Utilize automation and AI-assisted planning tools to improve visibility, conflict identification, sequencing, and readiness tracking.
- Design and implement AI-assisted workflows that support content planning, tagging, metadata generation, summarization, sequencing, and cross-channel coordination.
- Develop shared prompt frameworks, templates, and playbooks that support consistent AI adoption across teams and regions.
- Partner with Digital and Platform teams to integrate AI capabilities into content planning and orchestration systems.
- Continuously evaluate emerging tools and technologies to improve operational efficiency, effectiveness, and scalability.
- Serve as a key operational partner across Global Social, Digital, CRM, and Regional Marketing teams.
- Align campaign timelines, launch sequencing, and channel activation plans across the content ecosystem.
- Identify opportunities for coordinated storytelling, content reuse, and cross-channel amplification.
- Ensure channel requirements and dependencies are considered early in planning cycles.
- Identify and implement automation opportunities across planning, coordination, and reporting workflows using AI-enabled and low-code/no-code solutions.
- Improve operational efficiency by streamlining intake processes, approvals, readiness tracking, and cross-team handoffs.
- Build repeatable operational frameworks that can be effectively scaled across markets and channels.
- Partner with channel stakeholders to ensure assets are delivered in appropriate formats and within required timelines.
- Support launch readiness by validating publishing schedules, dependencies, and handoff requirements.
- Enable modular content distribution