Content Operations Associate - Marketing & Communications (35704)

Clover Consulting has a large direct client in need of a Content Operations Associate for their Marketing & Communications group.

About the role

We are looking for a highly detail-oriented, early-career individual to join the Global Digital Asset Management Team and support global operations. As a Content Operations Associate Contractor, you will restore asset integrity across localized market content, where assets were exported from ADAM, adapted in design tools such as Figma, and re-uploaded without their original metadata. You will locate the original source asset for each localized file, link the localized version to its original, apply the Intellectual Property (IP) and usage rights policies already carried on the original asset, and copy over the full metadata record plus any additional required fields. This is high-volume, repetitive work where accuracy on every field matters more than speed. All work is completed in English.

ADAM is our single source of truth for digital content, and this role is what keeps that promise true. Every asset that enters ADAM without accurate metadata, proper linkage to its original, and the correct IP and usage rights creates real risk: content that can’t be found or reused, rights that can’t be verified, and markets that unknowingly publish assets they aren’t licensed to use. By carrying forward the policies already defined on each original asset, your work directly protects our brand and rights position while making the entire global content library searchable, trustworthy, and reusable. You will build deep, transferable expertise in digital asset management, metadata standards, and content rights—all skills in growing demand across the industry. You will also partner closely with Digital Content Specialists, other Corporate Marketing team members, and global marketing counterparts, giving you broad exposure to how global content gets made and governed.

Responsibilities

• Restore asset integrity by locating original source assets for localized files
• Link localized versions to their original assets
• Apply Intellectual Property (IP) and usage rights policies from the original asset
• Copy over the full metadata record plus any additional required fields
• Sustain accuracy through high-volume, repetitive work
• Track progress across a large volume of individual items and flag issues
• Work across multiple systems, accurately transferring and cross-checking information
• Manage a large queue of individual items and consistently meet deadlines
• Escalate missing, inconsistent, or unclear information rather than assume
• Communicate proactively with partners to resolve questions and unblock work
• Spot patterns, suggest process improvements, and help make the work more efficient

Requirements

• 0-1 years’ experience in data entry, data management, content operations, or a similar detail-oriented administrative role (internships and coursework considered)
• Demonstrated accuracy and attention to detail when entering, copying, and validating information across systems
• Ability to sustain quality through high-volume, repetitive work
• Comfort working in spreadsheets and web-based systems
• Ability to learn new platforms and follow documented processes and standards consistently
• Strong organizational and time management skills

Skills

• Exceptional attention to detail and a methodical, process-driven approach to repetitive tasks
• Comfort working across multiple systems at once
• Working knowledge of Microsoft Excel and web-based content or database systems
• Strong organizational and prioritization skills
• Sound judgment to recognize when information is missing, inconsistent, or unclear
• Confidence to escalate and ask rather than assume
• Proactive, clear communication with partners
• Curiosity to learn and take feedback
• Problem-solving instincts to spot patterns and suggest process improvements

Pay

$24/hr W2

Schedule

18-month term

Location

On-site in Grand Rapids, MI