Content Manager – Secondary Content Strategy

About the role

Are you looking for an alternative legal career that blends legal expertise with strategy, data, and innovation? Do you want to shape the future of legal content in a collaborative, forward-thinking environment that values flexibility and impact?

Responsibilities

• Serve as the voice of the customer by analyzing usage data, participating in customer calls, and leading NPS follow-up efforts
• Translate customer feedback and behavioral insights into actionable portfolio and product strategies
• Monitor and assess the U.S. legal market and competitive landscape, including established publishers, legal tech platforms, startups, and alternative providers, to identify trends, risks, and opportunities
• Conduct ongoing competitive and market analysis to inform portfolio priorities and investment decisions
• Avoid assessing LexisNexis' competitive position by practice area and identify opportunities for growth, differentiation, and content expansion
• Evaluate licensing and acquisition opportunities
• Collaborate with global colleagues (UK, Canada, and beyond) to share insights and unlock cross-border content and commercialization opportunities
• Help lead the strategic direction of the U.S. secondary content portfolio, ensuring it delivers authoritative, high-quality content aligned with customer needs and business goals
• Ensure content supports AI applications (e.g., Protégé grounding and answer quality), including coverage, authoritative sourcing, rights clearance, and robust metadata
• Partner closely with Product teams to improve AI content retrieval, accuracy, and user experience
• Develop and propose annual content development plans for proprietary titles
• Review and evaluate author proposals for new titles and updates to existing content, ensuring alignment with portfolio strategy and market demand
• Partner with Editorial Operations on Content Development plans for proprietary and licensed content, such as online placement, packaging, and pricing
• Commercialize and go-to-market
• Lead key go-to-market activities, including content development updates, product launches, and sales training
• Support conference participation, author engagement, and promotion of authoritative brands and titles
• Ensure clear value positioning and messaging that differentiates our secondary content in a competitive market to drive adoption and customer preference
• Operational excellence & financial management
• Ensure compliance with rights, licensing, and internal governance standards, including approval of sources for AI usage
• Partner with Legal and Editorial teams on licensing terms and content use
• Support financial performance by aligning portfolio decisions with revenue and profitability goals
• Contribute to special projects and continuous improvement initiatives across the portfolio

Requirements

• Juris Doctor (JD) and active bar membership in good standing preferred
• 6+ years of experience practicing law or working in legal publishing, legal technology, or a related field
• Strong understanding of the U.S. legal market and attorney workflows
• Experience in content strategy, product management, or portfolio management is highly desirable
• Demonstrated ability to use data and customer insights to inform strategic decisions
• Familiarity with AI-driven legal research tools and digital content platforms preferred
• Excellent writing, editing, and analytical skills, with the ability to write effectively and concisely
• Strong communication and stakeholder management skills, with the ability to influence cross-functional teams
• Highly organized, self-motivated, detail-oriented, and able to manage multiple priorities
• Able to work independently and collaboratively in a fast-paced environment

Work in a way that works for you

We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

About the Business

LexisNexis Legal & Professional® (LNLP), which serves customers in more than 150 countries with over 11k employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. LNLP provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.