Content Manager - Corporate Actions

About the role

FactsSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions.

Key Responsibilities

• Oversee the integration, validation, and maintenance of ISO15022 & ISO20022-compliant corporate actions messaging, ensuring alignment with industry standards and seamless client integration.
• Manage the Corporate Actions Master database to ensure comprehensive, timely, error-free, and up-to-date corporate actions records.
• Identify and onboard new markets, event types, and sources to broaden the scope and depth of corporate actions coverage.
• Serve as FactSet’s subject matter expert and primary liaison for all related issues.
• Supervise and mentor a team of data analysts and specialists, ensuring productivity and accuracy targets are met.
• Develop, document, and refine internal procedures and quality control standards for corporate actions content.
• Monitor, analyze, and resolve complex data issues, liaising with engineering, product management, and client support teams as needed.
• Provide timely responses and solutions to internal or client inquiries regarding corporate actions content.
• Proactively identify and implement process improvements through automation, tooling, or modified workflows.
• Serve as a subject matter expert on global corporate action event types, market best practices, and FactSet’s proprietary data models.
• Liaise with global offices, partners, and data sources to coordinate and optimize content coverage.
• Participate in training, onboarding, and knowledge management initiatives for team members.

Required Skills

• Bachelor’s degree in Finance, Economics, Business, Computer Science, or related field.
• 5+ years in financial data operations or content management, with substantial experience in corporate actions.
• Extensive experience and in-depth knowledge of ISO 15022 and ISO 20022 corporate actions messaging protocols are required.
• Deep knowledge of global corporate action events and their market/regulatory impacts.
• Strong analytical and problem-solving skills with attention to data quality.
• Prominent stakeholder management, leadership, and communication skills with the ability to drive change and influence at all levels.
• Advanced proficiency in Excel; expertise in SQL, XML, SWIFT formats, and data automation tools a strong plus.
• Proven ability to manage competing priorities and deliver results in a fast-paced, deadline-oriented environment.

Desired Skills

• Experience with FactSet or comparable financial data/platform providers.
• Familiarity with other industry ISO standards.
• Familiarity with AI-driven analytics tools and their application in financial data management.
• Advanced degrees or certifications (CFA, CAIA).