Content Manager

About the role

SMC Media is looking for a highly organized, detail-oriented Content Manager to support the day-to-day management and execution of our client social media accounts. This role serves as a key point in ensuring content is published accurately and on schedule, account performance is monitored, and client deliverables remain organized throughout each production cycle.

The ideal candidate is proactive, dependable, comfortable managing multiple accounts at once, and able to work collaboratively within a fast-paced creative environment.

Responsibilities

• Manage the day-to-day execution of assigned client social media accounts
• Schedule, publish, and quality-check content across social platforms
• Ensure content is posted accurately and according to approved schedules and strategies
• Monitor account activity, engagement, and overall content performance
• Track key performance indicators (KPIs) and assist in identifying performance trends
• Prepare recurring client reports and performance updates
• Maintain organized client dashboards, deliverables, links, and internal documentation
• Complete assigned action items and account updates within established deadlines
• Collaborate with Creative Strategists, Content Creators, and Operations to support client execution
• Proactively communicate missing assets, approval delays, posting issues, or other account risks
• Follow established SMC Media workflows, communication standards, and quality-control procedures

Qualifications

• Background in social media management, brand storytelling, or digital content
• Excellent writing skills (hook-driven captions, CTAs)
• Strong organizational habits and on-time execution
• Comfortable interpreting social media analytics and performance data
• Familiarity with Instagram, TikTok, Facebook, and other major social platforms
• Ability to work independently while collaborating effectively with a team
• Adaptable and comfortable working in a fast-paced, deadline-driven environment
• Previous experience in social media management, digital marketing, content management, or a related field preferred