Content Manager

Key Responsibilities

• Develop and maintain an annual content calendar aligned to business priorities, audience needs, and performance insights
• Lead the content lifecycle across Hero, Help, and Hub content—from brief through creation, optimization, measurement, governance, and retirement
• Create, write, and edit digital content that is audience-centered, brand-right, and fit for a regulated healthcare environment
• Partner with designers, developers, marketers, and regional and local market teams to align on priorities, timelines, and content needs
• Champion modern content capabilities, including responsible use of AI-enabled tools, to improve and track/report quality, consistency, and operational efficiency
• Ensure content adheres to brand standards, accessibility considerations, and legal, medical, and regulatory requirements
• Monitor content performance and use data, search insights, and user behavior to inform optimization opportunities
• Optimize content for discoverability across traditional search and AI-powered answer and generative experiences
• Contribute to content strategy discussions and communications with regions and markets; lead communications to drive awareness, adoption, and scale of content opportunities
• Support content updates and approvals within the content management system (CMS) and promotional review workflow

Technical Requirements & Preferences

• Experience working in a CMS and managing web content workflows
• Excellent writing, editing, and content strategy skills, with the ability to adapt tone and messaging for different audiences and channels
• Strong understanding of digital content best practices, including SEO, AI search, accessibility, and user-centered content design
• Experience working within regulated review and approval environments; healthcare, medical device, or pharmaceutical experience preferred
• Strong project and workflow management skills, including intake, prioritization, backlog management, and the ability to manage multiple deliverables simultaneously
• High attention to detail, sound judgment, and a continuous improvement mindset
• Comfort leading and influencing cross-functional teams and stakeholders across markets and functions
• Familiarity with tools such as JIRA, Confluence, Monday.com, analytics platforms, and AI-enabled content tools is a plus

Benefits

• Medical
• Dental
• 401K
• paid time off (holiday, vacation, sick/personal)
• annual performance reviews