Content/Infrastructure Manager

Responsibilities

• Manage and oversee software development code management and database administration activities for the Suite applications, including CPT, LIT, EMSEL, and NROM.
• Perform administration, maintenance, and operational support for SharePoint sites, content management servers, and Oblong Mezzanine content management systems.
• Deploy code solutions, edit scripts, update taxonomy structures, and manage enterprise content deployments across systems.
• Support same-day short-duration maintenance requirements for Suite and operational tools.
• Provide technical expertise related to web service connections, GIS integration, and database architecture supporting geospatial analysis and visualization capabilities.
• Extract, access, and manage geospatial and derivative data utilized by internal and external customers for continuity event analysis.
• Manage and maintain content management systems located at NGA-Springfield and NGA-St. Louis locations.
• Maintain SharePoint and content by updating and publishing Government-provided information.
• Administer and manage system user accounts and access permissions.
• Create, maintain, and support SharePoint websites and cloud-based development, testing, and operational environments.
• Manage cloud infrastructure environments, including startup/shutdown scheduling, configuration management, and cost optimization activities.
• Monitor cloud resource utilization and provide recommendations for the removal of obsolete environments and infrastructure resources.
• Cookordination infrastructure modifications, environment changes, and system maintenance activities with Government Points of Contact (GPOC).
• Provide technical and administrative support for content management servers at both NGA-Springfield and NGA-St. Louis facilities, including on-site support as required.
• Ensure compliance with organizational policies, operational procedures, and security requirements.
• Prepare reports, documentation, and technical status updates related to system operations and infrastructure activities.
• Supervise technical personnel and support staff as assigned.

Qualifications

• Bachelor's degree in information technology, Computer Science, Information Systems, Engineering, or related field preferred.
• 8+ years of experience supporting enterprise IT systems, cloud infrastructure, software administration, or database management.
• 5+ years of experience managing SharePoint environments and enterprise content management systems.
• Experience supporting cloud-based environments, including development, test, and operational infrastructures.
• Experience with GIS technologies, database architecture, and geospatial visualization tools.
• Experience deploying and maintaining web applications and enterprise collaboration platforms.
• Experience administering user accounts, permissions, and enterprise content management systems.
• Experience preparing technical documentation, reports, and infrastructure recommendations.
• Active TS SCI clearance with the ability to pass a CI poly.