Content Designer- 2 roles

About the Role

Depending on your location within the continental US, this role may be hybrid or remote. If you live within 50 miles of the Aflac offices located in Columbus, GA or Columbia, SC, this role will be hybrid. This means you will be expected to work in the office for at least 60% of the work week, with the remaining portion worked remotely from your home. If you live more than 50 miles from these offices, the role will be fully remote, though occasional in-office visits may be requested based on business need.

Success Factors

• Acting with Integrity
• Communicating Effectively
• Pursuing Self-Development
• Serving Customers
• Supporting Change
• Supporting Organizational Goals
• Working with Diverse Populations

Responsibilities

• Designs and develops creative learner-centered, performance-based training content across multiple modalities.
• Develops innovative solutions for content presentation such as storyboards, course materials, facilitator guides, communications, and digital assets to support learning objectives.
• Conducts needs analysis and partners with stakeholders and subject matter experts to define learning requirements and appropriate content solutions.
• Applies adult learning principles and instructional design methodologies to create effective, performance-based learning experiences.
• Stays current on instructional design trends, tools, and technologies to continuously improve content development practices.
• Performs content audits, gap analyses, and content updates to ensure accuracy, consistency, and alignment with business needs.
• Works with latitude to facilitate the design, development, and implementation of learning and development initiatives and supporting communication materials for the division.
• Creates layout designs using appropriate tools and develops a wide range of content, including internal communications, proposals, technical and operational documentation, project plans, and training materials.
• Establishes and maintains processes to ensure accurate, timely communication, documentation, and information management, while monitoring and analyzing engagement and response metrics.
• Analyzes, gathers, and documents training requirements to identify curriculum objectives and desired outcomes; maintains awareness of departmental initiatives and priorities while consistently demonstrating the ability to meet project deadlines.
• Ensures all training content and communications are properly prepared, reviewed, and routed through established approval channels prior to release; manages the production, formatting, and controlled distribution of materials, including proposals, training assets, and operational documentation.
• Supports and reinforces organizational standards for content design through established governance processes.
• Serves as a subject matter expert on learning products and content development tools; recommends and manages external vendor resources for instructional design initiatives.
• Partners with stakeholders to establish course development standards and collaborates with subject matter experts to ensure content accuracy, relevance, and alignment with desired learning outcomes.
• Performs other duties as assigned.

Requirements

• Strong knowledge of writing principles, English grammar, and spelling to create, edit, and/or proofread professional-quality publications that effectively communicate with the chosen audience.
• Strong knowledge in the design and development of instructional materials, incorporating adult learning principles.
• Experience conducting needs analysis, writing instructional objectives, creating blended learning solutions, incorporating learning object methodology, and integrating measurement standards.
• Working knowledge of media file formats, standards, and best practices for web presentation.
• Excellent oral, written, and interpersonal communications skills to effectively interact with internal customers by facilitating meetings and providing relevant feedback and input to topics or concerns being discussed/reviewed.
• Strong proven project management skills and ability to meet project quality expectations within schedule and budget.
• Strong service focus in anticipating client needs where possible, managing complex client relationships, promoting a high-impact service culture by consulting and involving all key stakeholders.
• Video and photo creating/editing experience (e.g., Adobe Photoshop, Snagit, Adobe Premier, Adobe Audition, Audacity, Adobe Creative Cloud, Motion Array, Vimeo).
• Print and support material experience (e.g., InDesign, Publisher, Microsoft Office, Getty Images).
• eLearning authoring experience (e.g., Lectora, Captivate, Articulate 360, SCORM 1.2 and 2004).
• LMS and LXP experience (required).
• Advanced skillset in Microsoft Word, Excel, Publisher, PowerPoint.

Qualifications

• Bachelor’s degree in instructional design, instructional technology, education, distance learning, or a related field.
• 4+ years of relevant professional work experience.
• Preferred: Training design experience—creating, customizing, and working from open space related to finding the right solution to engage and improve business performance.
• Preferred: Media development, publishing, and content management; conducting classroom learning sessions, seminars, and workshops.
• Or an equivalent combination of education and experience.

Pay

The salary range for this job is $70,000–$90,000. This range is specific to the job, and salary offers consider factors such as education, experience, licensure, certifications, geographic location, and peer compensation. The range reflects information known to Aflac at the time of posting, and compensation decisions depend on individual circumstances.

Benefits

• Medical, dental, and vision coverage
• Prescription drug coverage
• Health care and dependent care flexible spending accounts
• Aflac supplemental policies (Accident, Cancer, Critical Illness, and Hospital Indemnity offered at no cost to employee)
• 401(k) plans with opportunity to purchase company stock
• Annual bonuses
• 11 paid holidays
• Up to 20 days PTO for any reason (eligibility applies)
• State-mandated sick leave (Washington employees accrue 1 hour sick leave for every 40 hours worked)
• Other leaves of absence, if eligible, to support physical, financial, and emotional well-being