Consumption Lead, Data Foundation (MuleSoft + Informatica)

We need to output HTML fragment with sections only if content present. Must use

for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to extract content from description. We need to avoid repeating job title as heading. No Job ID etc. Remove boilerplate like EEO, etc. Also remove application instructions, etc. We need to preserve all substantive info. We need sections: maybe About the role (intro), Responsibilities (what you'll actually be doing), Requirements/Qualifications/Skills (maybe combine?), Benefits, Pay, Schedule. We have info about responsibilities: bullet points under "What You'll Actually Be Doing" with subheadings: Account Growth, Technical Expertise, Customer Success. We can list them as

• each bullet. We have "You're Our Person If..." which lists requirements/qualifications/skills. Also "Even Better If..." additional preferred qualifications. We have benefits: "Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program." Also mention link. We have pay: base salary range details: typical base salary range $97,140 - $209,580 annually; different range for CA/NY etc $106,860 - $230,640 per year. Also note base salary only. We have schedule? Not mentioned. So we should not create Schedule section. We need to ensure we don't create sections with placeholder text. So only include sections with real content. Thus sections: About the role (intro paragraph), Responsibilities (list), Requirements (maybe combine qualifications and skills), Benefits, Pay. We need to decide headings: About the role, Responsibilities, Requirements, Skills, Benefits, Pay. Could combine Qualifications and Skills into Requirements or separate. The instruction says use headings for those categories if content exists. We have content for qualifications/skills (the "You're Our Person If..." and "Even Better If..."). Could split into Requirements (mandatory) and Skills (preferred) or combine. Probably better to have Requirements (mandatory) and Skills (preferred). But we have both mandatory and preferred. We'll create Requirements for mandatory qualifications, Skills for preferred/additional. Thus:

  About the role

  ... intro paragraph(s) ...

  Responsibilities

  • ... each bullet ...

  Requirements

  • ... mandatory qualifications ...

  Skills

  • ... preferred/additional qualifications ...

  Benefits

  • ... benefits list ...

  Pay

  ... salary range details ...

  We must not include any markdown fences, just raw HTML. Now extract content. About the role: The first paragraph: "Description Mulesoft Consumption Lead The Experience We're looking for a strategic growth-focused Consumption Lead to drive adoption, growth, and success of Data Foundation (MuleSoft + Informatica) within our largest GMV customers, helping them fully leverage the platform to achieve their e-commerce objectives." We can clean: "We're looking for a strategic growth-focused Consumption Lead to drive adoption, growth, and success of Data Foundation (MuleSoft + Informatica) within our largest GMV customers, helping them fully leverage the platform to achieve their e-commerce objectives." That's about the role. Responsibilities: Under "What You'll Actually Be Doing" we have bullet groups: Account Growth: - Drive consumption growth through successful implementation of initial commerce use cases - Understand Customer's business and objectives by conducting research, prepares thoughtful questions and insights in advance of customer meetings - Practice active listening and uncovering Customer's buying motivators, decision criteria, investment propensity and who's who in the Customers Buyers Circle - Gain commitment and buy-in to drive customer decision making by achieving a shared vision and proactively considering the value props that tie all the stakeholder together - Apply business acumen in Business Planning by considering economic, industry and company factors with a Customer-centric lens - Track and drive key consumption metrics including GMV, order volume, and platform utilization - Develop data-driven expansion strategies based on consumption patterns - Create and execute account plans to achieve targeted consumption goals - Guide customers' roadmap to maximize platform value Technical Expertise: - Understanding customers' IT infrastructure and business requirements/ use case roadmap - Creating, owning, and executing technical POCs and demos for expansion use cases within initial and other LOBs - Stakeholder management - Creating a path to accelerate and expand consumption and utilization of MuleSoft within each customer by engaging and influencing a variety of external audiences (technical, LOB) at all levels of the organization (from CxO to developer) - Engaging with internal business & technical stakeholders (e.g., implementation partner, prof. services, technical architect, sales, customer success) Customer Success: - Learn, be familiar with MuleSoft solutions, positioning, competition, and product suite - Internalize MuleSoft customer success stories and Customer Success systems and processes and understand the current state of regional performance across customer health, retention, and growth metrics - Establish relationships with regional leadership across pre-sales, sales, services, and channel leadership to be a leader in driving cross-functional alignment at scale and ensure customer health and expansion is top of mind - Engage with C-level to operational teams on Mulesoft initiatives - Collaborate with internal sales teams, implementation partners, solutions engineers, and customer success - Build business cases demonstrating ROI of increased platform adoption - Create consumption acceleration playbooks based on customer success patterns - Drive adoption of new commerce capabilities aligned to business outcomes - Drive measurable business outcomes through commerce capabilities We can combine all into a single list of responsibilities. Might be long but okay. Requirements (mandatory): From "You're Our Person If...": - 7+ years experience of applicable sales/customer success experience with technical expertise - Experience driving consumption/adoption in enterprise accounts and portfolio management - Technical knowledge of Data Foundation (MuleSoft + Informatica) will be added advantage (this is maybe preferred? but it's in mandatory list? It says "will be added advantage" - could be preferred. We'll treat as preferred maybe. But we can keep in Requirements as it's part of that block.) - Ability to engage technical and business stakeholders - A proven track record leading and driving customer success Teams, and aligning in complex customer environments at the executive and departmental level - Experience managing people with a history of creating and inspiring great teams who have delivered results - Experience executing sales & expansion strategies with Enterprise customers including a deep understanding of utilization and consumption models, plays, and importance - Deep technical knowhow on data architecture & conversant in business language - Mix of business and technical acumen with ability to engage and add value in discussions involving both technology and business strategy - Ability to contribute beyond your role and own strategic initiatives to improve the customer experience with MuleSoft - Proven track record of leading seven-figure engagements with enterprise customers and a demonstrated ability to guide strategy and deliver outcomes for the customers that resulted in material ACV growth - Passionate about technology, a natural, credible evangelist, and experienced in translating that passion into business impact for customers - Strong written and oral presentation skills and ability to engage with a spectrum of executives- technical and non-technical from developers, and architects, to C-level - Previous experience in consulting, open source solutions or with an annual subscription sales model is preferred We need to decide which are mandatory vs preferred. The block says "You're Our Person If..." seems like required qualifications. The "Even Better If..." are preferred. Thus Requirements = all from "You're Our Person If..." (maybe include the technical knowledge as advantage but still part). Skills = from "Even Better If...": - Understanding of order management and marketplace solutions - Deep technical knowhow on data architecture & conversant in business language (duplicate? but okay) - Familiarity with Salesforce ecosystem - Salesforce certifications We could deduplicate but keep as is. Benefits: list: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. Pay: Provide salary ranges. We need to avoid fluff like "commensurate with experience". Not present. Now produce HTML. Make sure to escape any special characters? Not needed. We'll produce:

  About the role

  We're looking for a strategic growth-focused Consumption Lead to drive adoption, growth, and success of Data Foundation (MuleSoft + Informatica) within our largest GMV customers, helping them fully leverage the platform to achieve their e-commerce objectives.

  Responsibilities

  • Drive consumption growth through successful implementation of initial commerce use cases
  • Understand Customer's business and objectives by conducting research, prepares thoughtful questions and insights in advance of customer meetings
  • Practice active listening and uncovering Customer's buying motivators, decision criteria, investment propensity and who's who in the Customers Buyers Circle
  • Gain commitment and buy-in to drive customer decision making by achieving a shared vision and proactively considering the value props that tie all the stakeholder together
  • Apply business acumen in Business Planning by considering economic, industry and company factors with a Customer-centric lens
  • Track and drive key consumption metrics including GMV, order volume, and platform utilization
  • Develop data-driven expansion strategies based on consumption patterns
  • Create and execute account plans to achieve targeted consumption goals
  • Guide customers' roadmap to maximize platform value
  • Understanding customers' IT infrastructure and business requirements/ use case roadmap
  • Creating, owning, and executing technical POCs and demos for expansion use cases within initial and other LOBs
  • Creating a path to accelerate and expand consumption and utilization of MuleSoft within each customer by engaging and influencing a variety of external audiences (technical, LOB) at all levels of the organization (from CxO to developer)
  • Engaging with internal business & technical stakeholders (e.g., implementation partner, prof. services, technical architect, sales, customer success)
  • Learn, be familiar with MuleSoft solutions, positioning, competition, and product suite
  • Internalize MuleSoft customer success stories and Customer Success systems and processes and understand the current state of regional performance across customer health, retention, and growth metrics
  • Establish relationships with regional leadership across pre-sales, sales, services, and channel leadership to be a leader in driving cross-functional alignment at scale and ensure customer health and expansion is top of mind
  • Engage with C-level to operational teams on Mulesoft initiatives
  • Collaborate with internal sales teams, implementation partners, solutions engineers, and customer success
  • Build business cases demonstrating ROI of increased platform adoption
  • Create consumption acceleration playbooks based on customer success patterns
  • Drive adoption of new commerce capabilities aligned to business outcomes
  • Drive measurable business outcomes through commerce capabilities

  Requirements

  • 7+ years experience of applicable sales/customer success experience with technical expertise
  • Experience driving consumption/adoption in enterprise accounts and portfolio management
  • Technical knowledge of Data Foundation (MuleSoft + Informatica) will be added advantage
  • Ability to engage technical and business stakeholders
  • A proven track record leading and driving customer success Teams, and aligning in complex customer environments at the executive and departmental level
  • Experience managing people with a history of creating and inspiring great teams who have delivered results