Consumer Services Coordinator - Bilingual (SP) - Job #408
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should use those headings if content exists. For organization description maybe "About the role" could include that. But we also have "Department Consumer Services - AV Supervision Receives supervision from Consumer Services Supervisors/Managers." That's maybe part of role.
"The Position And Job Summary Provides information, advocacy, and service arrangement for consumers and families. Participation in the development of program plans for individuals; monitoring and evaluating these plans and revising them as necessary. Identify and coordinate services for individuals and their families. Documentation, completing forms and reports in accordance with regulations and NLACRC policies and procedures. Serve as an advocate for individuals served by community agencies. Schedule and attend interdisciplinary meetings with individuals served, family members, service providers, advocates, etc. Identify barriers to service delivery and implement culturally sensitive strategies that embody empathy, trust, and respect; comfort working in underserved and non-traditional office settings to meet our community needs. Rotate officer-of-the-day duties with other Service Coordinators; assisting co-workers with special projects and unique situations; provide case-coverage as needed; and providing emergency on-call services when required."
That's responsibilities.
"Employment Standards To perform this job successfully, an individual must be able to perform each essential duty satisfactorily." That's generic; maybe part of Requirements.
"Education & Experience Bachelor’s degree in psychology, social work, sociology, or related human services field and at least two years of related experience. A Master’s degree in a related subject may be substituted for experience." That's qualifications.
"Skills And Abilities Understanding of family systems and appreciation for person-centered planning and thinking; empowering individuals to achieve their goals. Knowledge of intellectual and developmental disabilities, good organizational skills, demonstrated ability to work independently and cooperatively as a part of an interdisciplinary team, excellent verbal and written communication skills, and proficiency with MS Word and MS Outlook." That's skills.
"Essential Requirements Service coordination is a community-based position that requires meeting with individuals served and their families in their homes, in the community, or in our office location. Must be comfortable working with a high degree of independence. Frequent telephone, virtual, and out-of-office meetings required. Valid California Driver’s License and reliable transportation, or acceptable substitute, required. Bilingual Spanish may be required dependent upon position." That's requirements.
"NLACRC Offers An Excellent Benefits Package We offer employees a variety of health and dental plans: Health Insurance - We provide a generous contribution to additional plans that the employee may select for employee only or employee and dependents costs. Dental Insurance – NLACRC pays the full cost of the Dental DMO Plan for employees and eligible dependents. We also offer a Dental PPO plan with a low employee monthly contribution for employees and eligible dependents Pre-Tax Flexible Spending Account for eligible health care expenses Pre-Tax Dependent Care Flexible Spending Account for eligible dependent care expenses No cost Life, Accidental Death & Disability, Long Term Disability Insurance for employees No cost Vision plan for employees and eligible dependents Retirement plan - NLACRC is a member of CalPERS which is a defined benefit plan that provides a monthly retirement allowance for eligible employees NLACRC offers two (2) deferred compensation plans - 457 and 403(b) Participate in the Public Service Loan Forgiveness program Paid Time Off – Eligible for 3 weeks of accrued vacation in the first year, 8 hours per month sick time, education, wellness, and sabbatical time Holidays – NLACRC offers 12 paid holidays throughout the year Most positions are offered a hybrid – remote option Please note that benefit costs are pro-rated for part-time employees." That's benefits.
"Professional Development Opportunities & Growth NLACRC values the professional development of staff! Variety of career paths for entry-level management positions for those seeking leadership opportunities in the social services field." Could be part of benefits or separate but not listed headings; we could maybe include under Benefits? But not required. Could ignore if not specific heading.
"Diversity, Equity, and Inclusion At NLACRC, we value and celebrate diversity! In September 2021, NLACRC launched an initiative to enhance and strengthen our commitment to diversity and belonging." Could be part of About the role? Might be extra but not required.
"Compensation This position is non-exempt. Regular Salary: $26.86 - $37.96 per hour, plus $69.24 per bi-weekly pay period for bilingual services. Starting salary is typically between the $26.86 and $29.65 of the range, depending on internal equity and experience. Base Pay Rate / Salary Range Information The actual amount offered within the posted salary/pay rate range will depend on a variety of factors, including degree obtained/education, experience, skills and abilities, and other relevant job-related factors. The lower end of salary range applies to candidates who meet minimum qualifications or have limited years of relevant experience; the higher end of range will apply to seasoned candidates with considerable years of direct relevant experience." That's pay.
We also have schedule? Not explicitly given. There's mention of hybrid remote option but not schedule specifics. No explicit schedule like full-time, part-time, shift. So we should not create Schedule section unless posting actually states them. It does not state schedule, so omit.
We also have "NLACRC is an equal opportunity employer..." boilerplate to remove.
We need to output only HTML fragment, using for each section heading, - for any list of duties/requirements/benefits, and
for prose.
We need to decide which sections to include: About the role (organization description + position summary?), Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay. Possibly also "Professional Development" could be under Benefits or separate but not required. We'll stick to those.
We need to preserve all substantive information; not invent or summarize away detail. Must not omit details.
We need to format lists appropriately.
Let's extract each section's content.
About the role: Could combine organization description and position summary? The position summary is under "The Position And Job Summary". That's basically responsibilities but also summary. However we have separate Responsibilities section for duties. So About the role could include organization description and maybe high-level summary. But we must not repeat job title. We'll include organization description as prose. Also maybe include "Department Consumer Services - AV Supervision Receives supervision from Consumer Services Supervisors/Managers." That's part of role context. We'll include that.
Thus About the role
containing: "The Organization North Los Angeles County Regional Center “NLACRC” is a private, non-profit agency that is contracted with the State of California, Department of Developmental Services, to provide services to individuals with intellectual and developmental disabilities. NLACRC is one of the largest regional centers in California and has proudly served the San Fernando Valley, Santa Clarita Valley, and Antelope Valley since 1974. We serve individuals across the lifespan from infants and toddlers, school age children, transition-age youth, to adults and aging adults. Department Consumer Services - AV Supervision receives supervision from Consumer Services Supervisors/Managers."
Now Responsibilities: list of duties from "Provides information, advocacy, and service arrangement for consumers and families. Participation in the development of program plans for individuals; monitoring and evaluating these plans and revising them as necessary. Identify and coordinate services for individuals and their families. Documentation, completing forms and reports in accordance with regulations and NLACRC policies and procedures. Serve as an advocate for individuals served by community agencies. Schedule and attend interdisciplinary meetings with individuals served, family members, service providers, advocates, etc. Identify barriers to service delivery and implement culturally sensitive strategies that embody empathy, trust, and respect; comfort working in underserved and non-traditional office settings to meet our community needs. Rotate officer-of-the-day duties with other Service Coordinators; assisting co-workers with special projects and unique situations; provide case-coverage as needed; and providing emergency on-call services when required."
We should break into
- items. Each sentence could be a list item. Ensure we preserve all details.
Let's split:
- Provides information, advocacy, and service arrangement for consumers and families.
- Participation in the development of program plans for individuals; monitoring and evaluating these plans and revising them as necessary.
- Identify and coordinate services for individuals and their families.
- Documentation, completing forms and reports in accordance with regulations and NLACRC policies and procedures.
- Serve as an advocate for individuals served by community agencies.
- Schedule and attend interdisciplinary meetings with individuals served, family members, service providers, advocates, etc.
- Identify barriers to service delivery and implement culturally sensitive strategies that embody empathy, trust, and respect; comfort working in underserved and non-traditional office settings to meet our community needs.
- Rotate officer-of-the-day duties with other Service Coordinators; assisting co-workers with special projects and unique situations; provide case-coverage as needed; and providing emergency on-call services when required.
Now Requirements: from "Essential Requirements Service coordination is a community-based position that requires meeting with individuals served and their families in their homes, in the community, or in our office location. Must be comfortable working with a high degree of independence. Frequent telephone, virtual, and out-of-office meetings required. Valid California Driver’s License and reliable transportation, or acceptable substitute, required. Bilingual Spanish may be required dependent upon position."
Make list:
- Service coordination is a community-based position that requires meeting with individuals served and their families in their homes, in the community, or in our office location.
- Must be comfortable working with a high degree of independence.
- Frequent telephone, virtual, and out-of-office meetings required.
- Valid California Driver’s License and reliable transportation, or acceptable substitute, required.
- Bilingual Spanish may be required dependent upon position.
Now Qualifications: from "Education & Experience Bachelor’s degree in psychology, social work, sociology, or related human services field and at least two years of related experience. A Master’s degree in a related subject may be substituted for experience."
We could make list:
- Bachelor’s degree in psychology, social work, sociology, or related human services field and at least two years of related experience.
- A Master’s degree in a related subject may be substituted for experience.
Now Skills: from "Skills And Abilities Understanding of family systems and appreciation for person-centered planning and thinking; empowering individuals to achieve their goals. Knowledge of intellectual and developmental disabilities, good organizational skills, demonstrated ability to work independently and cooperatively as a part of an interdisciplinary team, excellent verbal and written communication skills, and proficiency with MS Word and MS Outlook."
List:
- Understanding of family systems and appreciation for person-centered planning and thinking; empowering individuals to achieve their goals.
- Knowledge of intellectual and developmental disabilities.
- Good organizational skills.
- Demonstrated ability to work independently and
- for any list of duties/requirements/benefits, and
for prose. We need to decide which sections to include: About the role (organization description + position summary?), Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay. Possibly also "Professional Development" could be under Benefits or separate but not required. We'll stick to those. We need to preserve all substantive information; not invent or summarize away detail. Must not omit details. We need to format lists appropriately. Let's extract each section's content. About the role: Could combine organization description and position summary? The position summary is under "The Position And Job Summary". That's basically responsibilities but also summary. However we have separate Responsibilities section for duties. So About the role could include organization description and maybe high-level summary. But we must not repeat job title. We'll include organization description as prose. Also maybe include "Department Consumer Services - AV Supervision Receives supervision from Consumer Services Supervisors/Managers." That's part of role context. We'll include that. Thus About the role
containing: "The Organization North Los Angeles County Regional Center “NLACRC” is a private, non-profit agency that is contracted with the State of California, Department of Developmental Services, to provide services to individuals with intellectual and developmental disabilities. NLACRC is one of the largest regional centers in California and has proudly served the San Fernando Valley, Santa Clarita Valley, and Antelope Valley since 1974. We serve individuals across the lifespan from infants and toddlers, school age children, transition-age youth, to adults and aging adults. Department Consumer Services - AV Supervision receives supervision from Consumer Services Supervisors/Managers." Now Responsibilities: list of duties from "Provides information, advocacy, and service arrangement for consumers and families. Participation in the development of program plans for individuals; monitoring and evaluating these plans and revising them as necessary. Identify and coordinate services for individuals and their families. Documentation, completing forms and reports in accordance with regulations and NLACRC policies and procedures. Serve as an advocate for individuals served by community agencies. Schedule and attend interdisciplinary meetings with individuals served, family members, service providers, advocates, etc. Identify barriers to service delivery and implement culturally sensitive strategies that embody empathy, trust, and respect; comfort working in underserved and non-traditional office settings to meet our community needs. Rotate officer-of-the-day duties with other Service Coordinators; assisting co-workers with special projects and unique situations; provide case-coverage as needed; and providing emergency on-call services when required." We should break into
- items. Each sentence could be a list item. Ensure we preserve all details. Let's split: - Provides information, advocacy, and service arrangement for consumers and families. - Participation in the development of program plans for individuals; monitoring and evaluating these plans and revising them as necessary. - Identify and coordinate services for individuals and their families. - Documentation, completing forms and reports in accordance with regulations and NLACRC policies and procedures. - Serve as an advocate for individuals served by community agencies. - Schedule and attend interdisciplinary meetings with individuals served, family members, service providers, advocates, etc. - Identify barriers to service delivery and implement culturally sensitive strategies that embody empathy, trust, and respect; comfort working in underserved and non-traditional office settings to meet our community needs. - Rotate officer-of-the-day duties with other Service Coordinators; assisting co-workers with special projects and unique situations; provide case-coverage as needed; and providing emergency on-call services when required. Now Requirements: from "Essential Requirements Service coordination is a community-based position that requires meeting with individuals served and their families in their homes, in the community, or in our office location. Must be comfortable working with a high degree of independence. Frequent telephone, virtual, and out-of-office meetings required. Valid California Driver’s License and reliable transportation, or acceptable substitute, required. Bilingual Spanish may be required dependent upon position." Make list: - Service coordination is a community-based position that requires meeting with individuals served and their families in their homes, in the community, or in our office location. - Must be comfortable working with a high degree of independence. - Frequent telephone, virtual, and out-of-office meetings required. - Valid California Driver’s License and reliable transportation, or acceptable substitute, required. - Bilingual Spanish may be required dependent upon position. Now Qualifications: from "Education & Experience Bachelor’s degree in psychology, social work, sociology, or related human services field and at least two years of related experience. A Master’s degree in a related subject may be substituted for experience." We could make list: - Bachelor’s degree in psychology, social work, sociology, or related human services field and at least two years of related experience. - A Master’s degree in a related subject may be substituted for experience. Now Skills: from "Skills And Abilities Understanding of family systems and appreciation for person-centered planning and thinking; empowering individuals to achieve their goals. Knowledge of intellectual and developmental disabilities, good organizational skills, demonstrated ability to work independently and cooperatively as a part of an interdisciplinary team, excellent verbal and written communication skills, and proficiency with MS Word and MS Outlook." List: - Understanding of family systems and appreciation for person-centered planning and thinking; empowering individuals to achieve their goals. - Knowledge of intellectual and developmental disabilities. - Good organizational skills. - Demonstrated ability to work independently and