Consumer Research Centre Director

About the role

Lead the operations of a state-of-the-art consumer and sensory research center in New Jersey, overseeing both facility management and the delivery of quantitative research projects. This is a hybrid, fixed-term full-time position reporting to Michaela Perez.

Responsibilities

• Manage day-to-day facility operations, including scheduling, resource planning, and staff assignments.
• Oversee all quantitative research activities: study design, costing, project management, programming, monitoring fieldwork, data processing, analysis, and reporting.
• Develop and maintain study protocols, informed consent, screeners, and questionnaires.
• Ensure the facility is maintained in optimal testing condition, including tech setup, lab cleanliness, and inventory management.
• Ensure compliance with quality assurance standards and regulatory requirements, including adverse event and product quality complaint reporting.
• Direct client liaison on facility availability, research requests, and fieldwork operations.
• Coordinate with internal teams to prioritize and schedule research projects.

Requirements

• Degree in a related discipline (Consumer Science, Sensory Science, Food Science, Psychology).
• Relevant industry experience.
• Strong background in quantitative research methodologies (e.g., CLTs, HUTs, etc.).
• Proven experience in facility or operations management.
• Familiarity with research platforms and data analysis tools.

Skills

• Strong organizational, leadership, and communication skills.
• Client relationship and team management expertise.

About the company

MMR Research Worldwide is a global sensory and consumer research firm specializing in food, drink, personal, and household care. We help brands develop products people love by blending science, creativity, and curiosity. With teams across the UK, US, Asia, and Africa, we foster a collaborative culture driven by strong leadership and industry-leading training and growth opportunities.

Benefits

• Competitive salaries.
• Generous holiday allowances.
• Market-leading training opportunities.
• Focus on employee well-being and happiness.