Consumer Regional Manager

Job Description

The Consumer Regional Manager is primarily responsible for managing and directing the overall sales and service activities of a geographic group of banking center locations to achieve established financial results, stated production goals, and ensure exemplary and consistent levels of client experience while fostering an environment that promotes employee engagement.

Team Culture

• Cultivate a stable team-based environment and motivate others by consistently demonstrating excellence, leading the charge for inclusivity, hearing all viewpoints, and bringing people together.
• Challenge team members to bring their best today and be better tomorrow.
• Partner to create ideas to drive the business forward.
• Create a collaborative, safe space for our teams to brainstorm, ask questions, and find solutions.
• Encourage sharing of ideas for positive change, regardless of role or level.
• Deeply connected with our communities, committed to social outreach, and volunteer and participate in worthy causes.
• Proud of the company's contributions to the organizations we serve.

How You'll Spend Your Time

• Direct and supervise Banking Center Managers' work within a designated geographical area.
• Guide managers on the onboarding process, performance appraisals, salary recommendations, and coaching and corrective action for team members.
• Foster an inclusive working environment that creates engaged employees.
• Engage yourself in the recruiting, hiring, onboarding, training, coaching, and developing of the banking center staff in conjunction with Banking Center Managers.
• Leads all employees to achieve or exceed business objectives.
• Foster an environment of consultative and ethical sales practices and ensure accountability for thorough needs-based discovery conversations with clients.
• Develop and implement action plans to ensure production goals are met.
• Create and expand business development and drive revenue growth activities through strategic marketing initiatives, create and refine targets and tactics with managers, and coordinate with the marketing department for necessary support.
• Responsible for Client Experience and ensuring all employee activities, processes, and behaviors are aligned to deliver an exemplary experience for Bank clients.
• Identify any breaks in client service and resolve or escalate issues to leadership, and enact improvement plans when necessary.

Requirements

• This level of knowledge is normally acquired through completion of a Bachelor's Degree in a business related field and 8-10 years of experience in a sales management/supervisory capacity in a financial institution, or equivalent experience of 15+ years.

Education & Experience Requirements

Education & Experience Requirements

• This level of knowledge is normally acquired through completion of a Bachelor's Degree in a business related field and 8-10 years of experience in a sales management/supervisory capacity in a financial institution, or equivalent experience of 15+ years.

Working Conditions & Physical Requirements

Office

• BOK Financial Corporation Group is a stable and financially strong organization that provides excellent training and development to support building the long term careers of employees.

Company Information

• We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, pregnancy status, sexual orientation, genetic information or veteran status.
• Please contact recruiting_coordinators@bokf.com with any questions.